Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Yusra Jamal

Mississauga,ON

Summary

A dedicated web developer with a passion for building creative and responsive websites and a track record of achieving results. I ensure the quality of web projects through comprehensive testing methodologies. Committed to staying updated with the latest web development trends, I actively participate in JavaScript workshops to enhance my skills. I thrive in collaborative team environments, leveraging effective communication and problem-solving abilities to contribute to projects that drive innovation and excellence.

Overview

5
5
years of professional experience

Work History

Operations Consultant

Sephora
Mississauga, ON
11.2023 - 02.2025
  • Led and managed daily operational tasks, ensuring seamless processes within the cosmetics retail environment.
  • Managed the appearance of all areas by updating prices and product information as needed. Conducted regular checks to identify restocking needs and promptly communicated with the manager for replenishment.

IT Help Desk Technician

Civil Aviation Authority
, Pakistan
06.2020 - 12.2021
  • Assisted users with their IT-related issues involving troubleshooting, diagnosing, and resolving technical issues through phone, email, or in-person communication.

Front of House Trainer

Chipotle Mexican Grill
Mississauga, ON
02.2022 - Current
  • Developed robust problem-solving skills, honed attention to detail, cultivated exceptional customer service abilities, and demonstrated outstanding communication and teamwork capabilities while working at Chipotle.

Customer Support

Negative Apparel
, Pakistan
  • Managed customer complaints, providing timely and satisfactory resolutions by utilizing various channels such as email, live chat, and phone calls.
  • Building strong rapport, I actively engaged with customers to address concerns and enhance overall satisfaction.

Education

Graduate Diploma - Web Development

Humber College
Toronto, ON
01.2024

Bachelor of Science - Computer Science

Comsats University
01.2019

Skills

  • HTML, CSS, Javascript, JQuery
  • MERN Stack, MongoDb, Expressjs, Reactjs, Nodejs
  • MySQL, PHP
  • Adobe Creative Suite, Graphic Design, Web Design
  • Technical documentation, user stories, UML, ERD
  • Client Collaboration

Custom

https://yusra.info/

Timeline

Operations Consultant

Sephora
11.2023 - 02.2025

Front of House Trainer

Chipotle Mexican Grill
02.2022 - Current

IT Help Desk Technician

Civil Aviation Authority
06.2020 - 12.2021

Customer Support

Negative Apparel

Graduate Diploma - Web Development

Humber College

Bachelor of Science - Computer Science

Comsats University

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Yusra Jamal