Summary
Overview
Work History
Education
Skills
VISA STATES
Timeline
Generic

Yuri Okada

Burnaby,BC

Summary

I gained versatile experience in customer service and operations, managing orders, leading teams, and ensuring quality.
Additionally, I excelled in customer service, handled reservations, and contributed to inventory management. These roles highlight my adaptability, leadership, and commitment to excellence in both customer satisfaction and operational efficiency.
I am seeking opportunities to apply expertise and contribute to a team-oriented environment.

Overview

3
3
years of professional experience

Work History

Restaurant Server

Next Global Foods Inc.
08.2023 - 02.2024
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Making and serving drinks

Cafe Server

Park Stand Tokyo
04.2023 - 02.2024
  • Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
  • Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
  • Enhanced customer satisfaction by providing efficient and friendly service.


Customer Service and Cashier

Baskin Robins
04.2021 - 05.2023

I held a part-time position at a Japanese franchise of an American ice cream store, and during my time there, I accomplished the following:

  • Receiving customer orders and responding to customer queries in a friendly manner to enhance the overall customer experience.
  • Tailoring and creating ice cream as well as other sweets according to customer preferences, managing order processing, and handling payment transactions.
  • Effectively handling delivery and takeout orders, prioritizing and organizing them according to pick-up times and delivery

Education

Customer Relationship Service

Cornerstone College of Canada (CICCC)
Vancouver, BC
01.2025

Department of Global And Intercultural Studies

Ferris University
Tokyo, Japan
03.2026

Skills

  • Serving it Right
  • Customer relationship
  • Team collaboration and multitasking
  • Fluent in Japanese and Intermediate English

VISA STATES

・Study Permit

・Work Permit

Feb 24th, 2024 - Apr 20th, 2025

Timeline

Restaurant Server

Next Global Foods Inc.
08.2023 - 02.2024

Cafe Server

Park Stand Tokyo
04.2023 - 02.2024

Customer Service and Cashier

Baskin Robins
04.2021 - 05.2023

Customer Relationship Service

Cornerstone College of Canada (CICCC)

Department of Global And Intercultural Studies

Ferris University
Yuri Okada