Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sayaka Tanaka

Montreal

Summary

Motivate server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server and barista successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server and barista position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Server

Asakaranikuru
12.2023 - 03.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server, Barista

Cafe Madu
05.2021 - 03.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Server

Four Seasons Hotel
05.2021 - 03.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

BBA - Communication

Senshu University
Tokyo, Japan
03.2024

Skills

  • Beverage Preparation
  • Safe Food Handling
  • Daily specials memorization
  • Food Running
  • Table Bussing
  • Guest Engagement
  • Food Delivery
  • Table Setting
  • Order Management
  • Item promotion
  • Cash Handling
  • Allergy awareness
  • Food safety understanding
  • Food and beverage pairings

Languages

English
Professional Working
Japanese
Native or Bilingual

Timeline

Server

Asakaranikuru
12.2023 - 03.2024

Server, Barista

Cafe Madu
05.2021 - 03.2024

Server

Four Seasons Hotel
05.2021 - 03.2022

BBA - Communication

Senshu University
Sayaka Tanaka