Overview
Work History
Education
Skills
Timeline
Generic

YURAN (VIOLA) WU

Claresholm,AB

Overview

5
5
years of professional experience

Work History

Equipment After-sales Officer

Jinan MOTOR Int’l Co., Ltd.
Jinan, China
05.2023 - 11.2023
  • Address customer's dissatisfaction, collect their feedback and requirements, make relevant records and report to the company in time
  • Coordinate regular maintenance of products sold, encompassing cleaning of equipment, replacement of parts, amongst others
  • Provide assistance in vendor contract drafting
  • Responsible for vendor payment

Facilities Officer

Jones Lang LaSalle Surveyors (Shanghai) Co., Ltd.
SHANGHAI, CHINA
08.2022 - 04.2023
  • Responsible for the daily operation of Merck laboratory, with an overall area of about 6600 square meters and about 150 employees on site.
  • Monitor the Office Facilities & Critical Environment
  • Record the charge of utilities, such as electret fee/water fee and rental etc.
  • Ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service, cleaning service and fire protection system maintenance etc
  • Organize onsite events such as Christmas Event/Thanksgiving Day activity/Earth Day activity etc.
  • Coordinate onsite important meeting and government reception
  • Assist site manager to bid/select the vendors then draft vendor contract
  • Evaluate the vendors’ service performance (include 17 vendors)
  • List all vendor whole year’s PPM (Preferred Property Maintenance) plan include quotation/Issue vendor PO
  • Seek ways to constantly reduce costs and improve operational standards, then communicate with vendor to confirm cost change and draft CCR (cost change report)
  • Payment/ Billing management
  • Do invoice matching and vendor payment status tracking
  • Calculate onsite accrual/funding/forecast
  • Handle regular paper work include consolidate regional report /draft monthly report and KPI review etc.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Facilities Coordinator

Jones Lang LaSalle Surveyors (Shanghai) Co., Ltd.
SHANGHAI, CHINA
05.2020 - 07.2022
  • Responsible for the daily operation of Merck laboratory, with an overall area of about 6000 square meters and about 100 employees on site.
  • Oversaw construction and renovation projects to meet environmental, health and security standards.
  • Visitor receiving and registration
  • Record the charge of utilities, such as electret fee/water fee and rental etc.
  • Planned, administered and controlled budgets for equipment and supplies.
  • Evaluate the vendors’ service performance
  • Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
  • Organized monthly meetings with staff members responsible for maintaining facilities in order to discuss any issues or concerns related to operations.
  • Handle regular paper work include draft monthly report and KPI review etc.

Facilities Assistant

Jones Lang LaSalle Surveyors (Shanghai) Co., Ltd.
SHANGHAI, CHINA
07.2018 - 04.2020
  • Responsible for the daily operation of HSBC headquarter, with 21 floors in total and about 3600 employees on site.
  • Conducte regular inspections on building systems to verify proper operating conditions.
  • Track Work Order status and close that in time
  • Record the charge of utilities, such as electret fee/water fee and property management fee etc.
  • Consolidate staffs’ expense and leave request then key in system
  • Purchase consumables and stationery
  • Payment/ Billing management
  • Do invoice matching and vendor payment status tracking
  • Handle regular paper work include consolidate China monthly report and draft FM circular etc.

Education

Bachelor of Literature -

Wuxi Taihu University
06.2018

Skills

  • Operations
  • Proficiency in Microsoft Office such as Microsoft Word/Microsoft PowerPoint/Microsoft Excel/Microsoft Outlook
  • Managed Budgets
  • Expense Reporting
  • Service Promotions
  • Schedule Coordination
  • Vendor Management
  • Strong interpersonal skills

Timeline

Equipment After-sales Officer

Jinan MOTOR Int’l Co., Ltd.
05.2023 - 11.2023

Facilities Officer

Jones Lang LaSalle Surveyors (Shanghai) Co., Ltd.
08.2022 - 04.2023

Facilities Coordinator

Jones Lang LaSalle Surveyors (Shanghai) Co., Ltd.
05.2020 - 07.2022

Facilities Assistant

Jones Lang LaSalle Surveyors (Shanghai) Co., Ltd.
07.2018 - 04.2020

Bachelor of Literature -

Wuxi Taihu University
YURAN (VIOLA) WU