Yuranis Esther Garcia Carrillo
Toronto,ON
Summary
Highly skilled and enthusiastic professional with more than 15 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
Bacteriology´S Emergency
Union Vital
11.2015 - 07.2023
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Bacteriology
Sura EPS
09.2014 - 11.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Course - Customer Service And Cashier Training
Instituto Persam Barners
Colombia - Barranquilla01.2010
Bachelor of Science - Science
Universidad Metropolitana
Colombia- Barranquilla01.2006
Skills
- Workflow Processes
- Emergency Call Routing
- Maintaining Patient Safety Standards
- Diet and Nutrition
- Hygiene Support
- Delegation and Motivation
Languages
English
Professional Working
Timeline
Bacteriology´S Emergency
Union Vital
11.2015 - 07.2023
Bacteriology
Sura EPS
09.2014 - 11.2015
Course - Customer Service And Cashier Training
Instituto Persam Barners
Bachelor of Science - Science
Universidad Metropolitana
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