Yuqing Wu

• Analyzed customers' financial information to deliver personalized account guidance.
• Maintained in-depth product and service knowledge for well-informed customer advice

• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements

• Is confident in educating clients on conducting banking transactions online, via mobile app and self-service portals

• Identified business development challenges and customer concerns for proactive resolution.
• Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
• Trained and guided team members to maintain high productivity and performance metrics.

• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Implemented business strategies, increasing profit and effectively targeting new markets.

• Good interpersonal and communication skills
• Experience as a sales executive or relevant role