Yunsu Kang
Toronto,ON
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beauty Advisor
OLIVE YOUNG
, South Korea
12.2023 - 07.2024
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Provided customers with product advice and recommendations based on their individual needs.
- Greeted customers upon entering store or salon and established friendly relationships with them.
Sales Associate & Barista
Baskin Robbins
, South Korea
02.2021 - 02.2022
- Greeted customers upon arrival and provided assistance with menu selections.
- Took 50+ orders per hour and produced them in a timely manner.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Implemented and maintained a comprehensive hygiene management system, including weekly preparation of detailed reports
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
Server
DAPO Sashimi Restaurant
, South Korea
12.2019 - 09.2020
- Bussed tables as needed during peak hours.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
Education
Tourism Management
Soonchunhyang University
Asan-si, Republic of Korea02-2023
Skills
- Friendly Customer Service
- Order Accuracy
- Handling Complaints
- Menu Memorization
- Payment Processing
- Relationship Management
- positive mindset
Status
- Availability
Full time / Part time
- Available to start
Immediately
Visa
- Working Holiday
Expiry date: 07.12.2026
Languages
English
Professional
Korean
Native/ Bilingual
Japanese
Professional
Certification
- Smart Serve Ontario
Timeline
Beauty Advisor
OLIVE YOUNG
12.2023 - 07.2024
Sales Associate & Barista
Baskin Robbins
02.2021 - 02.2022
Server
DAPO Sashimi Restaurant
12.2019 - 09.2020
Tourism Management
Soonchunhyang University
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