Yunseo Kim
Surrey
Summary
Proven customer service expert from Hannam Supermarket, adept in team collaboration and time management. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Demonstrated patience, empathy, and multitasking abilities, significantly improving service quality and efficiency without compromising on presentation or customer experience.
Overview
6
6
years of professional experience
Work History
Worked in Kimbap, Cashier, and Produce Departments
Hannam Supermarket
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Ensured customer satisfaction by maintaining high standards of product quality during the packing process.
All-rounder at the Cafe
The Litter
04.2022 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Server at Restaurant
Noodle Restaurant
01.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Kimbap Maker and Server
Kimbap Restaurant
05.2019 - 12.2019
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Early Childhood Education
Sprott Shaw College
Surrey, BC01-2026
Skills
- Customer service
- Patience and empathy
- Team collaboration
- Time management skills
Languages
English
Limited Working
Korean
Native or Bilingual
Timeline
Worked in Kimbap, Cashier, and Produce Departments
Hannam Supermarket
06.2024 - Current
All-rounder at the Cafe
The Litter
04.2022 - 05.2023
Server at Restaurant
Noodle Restaurant
01.2022 - 10.2022
Kimbap Maker and Server
Kimbap Restaurant
05.2019 - 12.2019
Early Childhood Education
Sprott Shaw College
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