Yunona Didenko
West Sacramento
Summary
Pursuing full-time role to obtain and secure a challenging career that will allow me the opportunity to utilize my experience and knowledge.
Overview
19
19
years of professional experience
Work History
Financial Clearance
Timberlake
08.2018 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Expedited claim processing times by promptly submitting documentation required for prior authorizations or appeals on behalf of patients.
- Acted as an advocate for patients seeking assistance with navigating complex health insurance requirements or obtaining medication prior authorizations.
- Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
- Verified insurance eligibility and obtained necessary authorizations for services, reducing billing errors.
- Utilized advanced problem-solving abilities to address challenging cases effectively while adhering to best practices within the field of complex authorizations management.
Medical Assistant
Martel Eye Medical Clinic
02.2015 - 08.2018
- Perform Multiple eye tests
- Collaborated with healthcare team to prepare patients for examinations and procedures efficiently.
- Implemented electronic health record (EHR) updates, improving information accessibility for staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Translate for Russian Patients
Cashier
Subway Inc
08.2014 - 12.2014
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored food quality and presentation to uphold company standards consistently.
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
Clerk
Capital Pharmacy West
10.2012 - 06.2014
- Assisted in training new clerks on pharmacy operations and customer service protocols.
- Collaborated with pharmacists to resolve prescription discrepancies and enhance patient care.
- Managed cash register operations, ensuring accuracy during financial transactions.
- Stored medication and returning reusable medication to stock
- Called other pharmacies to transfer medication requests
- Labeling and counting medication
- Called and faxed refill requests to medical offices,
Cashier
Chick-Fil-A
09.2010 - 10.2012
- Greeted customers entering store and responded promptly to customer needs.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Built relationships with customers to encourage repeat business.
- Operated cash register, ensuring accurate transactions and exceptional customer service.
Pharmacy Technician Extern
Target
07.2009 - 09.2009
- Operated pharmacy software to manage prescriptions and patient records efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Assisted pharmacists in medication preparation and dispensing processes.
- Reviewed and verified customer information and insurance provider information.
Cashier
Wendy's
11.2006 - 10.2008
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
Education
Diploma - Pharmacy Technician
High-Tech Institute
Sacramento, CA01.2009
Skills
- Ability to effectively present information and attention to detail
- Strong understanding of HIPAA and privacy laws
- Problem resolution
- Communicate effectively and clearly with patients, and staff
- Medical Terminology
- Critical thinking
- Organization and time management
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Financial Clearance
Timberlake
08.2018 - 09.2025
Medical Assistant
Martel Eye Medical Clinic
02.2015 - 08.2018
Cashier
Subway Inc
08.2014 - 12.2014
Clerk
Capital Pharmacy West
10.2012 - 06.2014
Cashier
Chick-Fil-A
09.2010 - 10.2012
Pharmacy Technician Extern
Target
07.2009 - 09.2009
Cashier
Wendy's
11.2006 - 10.2008
Diploma - Pharmacy Technician
High-Tech Institute
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