Yunju / Lisa Jo

Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.

• Developed a strong foundation in communication, customer service, and business awareness through key courses including Communication, Marketing, and Business Presentation.
• Honed active listening and conflict resolution skills in Communication class, preparing to handle customer needs with empathy and professionalism.
• Gained insights into customer behavior and brand engagement through Marketing, supporting the ability to recommend drinks and promote café specials.
• Built confidence in public speaking and clear communication during Business Presentation training, useful for interacting with guests and teammates.
• Strengthened teamwork, leadership, and adaptability through collaborative projects, group presentations, and peer feedback.
• Applied financial accuracy and organization from core accounting courses, relevant for tasks like cash handling, inventory tracking, and POS operations.
• Balanced academic workload with practical deadlines, sharpening time management and multitasking abilities essential in busy café settings.