Driven by a commitment to excellence at the Insurance Benefit Department, I significantly enhanced customer satisfaction through precise and timely information on health insurance policies. Fluent in Korean, with intermediate proficiency in English and Japanese, my expertise in Excel and effective communication skills have been pivotal in achieving key objectives.
Experienced with navigating complexities of health insurance policies and regulations. Utilizes in-depth knowledge to provide clear, actionable advice to clients. Track record of maintaining client satisfaction through effective communication and personalized support.