Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuneli Castillo-Pimentel

Chowchilla

Summary

Developed strong analytical and problem-solving skills in fast-paced billing environment. Transitioning into new field with focus on leveraging administrative and financial expertise. Dedicated to bringing accuracy and efficiency to new role.

Overview

2
2
years of professional experience

Work History

Dispatcher

De Luna Trucking LLC
Chowchilla, CA
06.2024 - Current
  • Coordinated daily dispatch operations to optimize delivery schedules and routes.
  • Managed communication between drivers and clients to ensure timely updates.
  • Assisted in resolving customer inquiries and service issues efficiently.
  • Maintained accurate records of deliveries, ensuring compliance with protocols.
  • Adapted quickly to changes in schedules or priorities based on operational needs.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Office Assistant

Chowchilla Union HIgh School
Chowchilla, CA
01.2024 - 06.2024
  • Maintained organized filing systems to enhance document retrieval and workflow efficiency.
  • Supported team members with administrative tasks, contributing to project deadlines and objectives.
  • Utilized office software to create reports and presentations, ensuring accuracy in information dissemination.
  • Coordinated office supplies inventory, facilitating timely restocking to support operational needs.

Student Assistant

Social Services
Chowchilla, CA
01.2024 - 06.2024
  • Assisted in daily administrative tasks to support office operations.
  • Coordinated scheduling and logistics for events and meetings.
  • Maintained accurate records and documentation for student services.
  • Provided customer service support, addressing inquiries effectively.
  • Utilized software tools for data entry and information management.

Education

High School Diploma -

Chowchilla Union High School
Chowchilla, CA

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Time management
  • Customer relations
  • Closing tickets
  • Multitasking and organization
  • Record keeping
  • Processing orders
  • Critical thinking
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dispatcher

De Luna Trucking LLC
06.2024 - Current

Office Assistant

Chowchilla Union HIgh School
01.2024 - 06.2024

Student Assistant

Social Services
01.2024 - 06.2024

High School Diploma -

Chowchilla Union High School
Yuneli Castillo-Pimentel