YUN-HSIN TSAI
Richmond,BC
Summary
Proven Hair Stylist with expertise in client consultation and hair styling techniques honed at SO’O Salon Skilled in increasing client satisfaction and retention through exceptional service and innovative styling. Quick learner, adept at scheduling and managing high-volume appointments, consistently enhancing salon revenue. Demonstrates strong rapport-building and creative problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Hair Stylist
SO’O Salon
08.2020 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Conducted hair and scalp analysis to recommend suitable treatments, improving hair health.
- Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
- Maintained clean and organized work station, complying with health and safety standards.
- Increased client base with innovative hairstyling techniques and trends.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Implemented feedback system, leading to improved service quality and customer experience.
- Built rapport with clients to understand their style preferences and hair care routines.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Maintained regular client list and successfully handled walk-in customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Hair Stylist
Left Bank Hair Salon
01.2014 - 02.2019
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Increased client satisfaction by providing excellent customer service.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Updated client records and maintained client confidentiality.
- Studied advanced techniques to develop proficiency and better serve customers.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Offered exceptional service and support to walk-in and scheduled customers.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients on how to maintain healthy hair.
- Set appointments for approximately Number clients per day.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Styled hair, makeup and nails for customers for special events and occasions.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Used social media platforms to promote salon and services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Increased revenue through effective customer service and inventory management.
- Offered professional cuts, color services and extensions to salon customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed creative techniques to provide clients with latest hairstyles.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Demonstrated thorough knowledge of all salon products and services.
Education
High School - High School
Dayong High School
Kaohsiung City,Taiwan06.2006
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
Timeline
Hair Stylist
SO’O Salon
08.2020 - Current
Hair Stylist
Left Bank Hair Salon
01.2014 - 02.2019
High School - High School
Dayong High School
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