Youlmi Kim
Victoria,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Supervisor of Operations
Persimmon Tree Korean Restaurant
02.2022 - Current
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Kept high average of performance evaluations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Managing Director
Han Gang PTE LTD
01.2004 - 07.2017
- Reduced operational risks while organizing data to forecast performance trends.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Established a high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Prepared annual budgets with controls to prevent overages.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Bachelor of Management Administration - Management of Information System
Kwangwoon University
Seoul, Korea 05.2001 -
Office Automation
Baehwa Wemen's Collage
Seoul, Korea02.1993
Skills
Credit and collections
Goal Setting
Recruitment and hiring
Problem-Solving
Analytical Skills
Appointment Scheduling
Adaptability and Flexibility
Continuous Improvement
Customer Service Management
Team Leadership
Staff Training
Attention to Detail
Adaptability
Self Motivation
Timeline
Supervisor of Operations
Persimmon Tree Korean Restaurant
02.2022 - Current
Managing Director
Han Gang PTE LTD
01.2004 - 07.2017
Bachelor of Management Administration - Management of Information System
Kwangwoon University
05.2001 -
Office Automation
Baehwa Wemen's Collage