Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hugo Solano

San Diego

Summary

Dynamic and disciplined former school athlete with over 10 years of experience in sales, customer service, and team leadership across retail and hospitality. Skilled at building rapport, motivating teams, and thriving in fast-paced environments. Fully bilingual in Spanish and English. Currently working as a full-time Uber driver while pursuing new challenges in aviation and real estate, bringing adaptability, dedication, and strong people skills to every opportunity.

Overview

17
17
years of professional experience

Work History

Uber Driver

Uber
11.2018 - Current
  • Provided safe and reliable transportation to a diverse clientele in various environments.
  • Navigated efficiently using GPS technology to optimize route planning and minimize travel time.
  • Maintained high vehicle cleanliness and safety standards through regular inspections and maintenance checks.
  • Adapted quickly to changing traffic patterns and weather conditions, ensuring timely arrivals.
  • Monitored passenger ratings, implementing feedback to enhance service quality continuously.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.

Property Manager

Solano Rental Properties
06.2014 - Current
  • Oversee the daily management and maintenance of residential properties, ensuring compliance with local housing regulations
  • Maintain accurate and up-to-date tenant records, lease agreements, and legal documentation.
  • Handle tenant inquiries and concerns, promptly resolving issues to enhance resident satisfaction
  • Conduct property inspections and coordinate necessary repairs to maintain high living standards
  • Facilitate lease renewals and enforce policies to ensure smooth tenancy operations
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.

Store Manager

House of Flavor
07.2008 - 10.2014
  • Delivered exceptional customer service by engaging with guests, vendors, and colleagues professionally
  • Trained and mentored new team members, ensuring their success in sales operations
  • Conducted market research on competitor products and consumer trends to provide personalized recommendations
  • Applied cross-selling techniques and strong interpersonal skills to consistently exceed monthly sales targets

Education

High School Diploma -

San Diego High School
San Diego, CA
01-2010

Skills

  • Customer Service & Client Relations
  • Staff Training & Development
  • Data Entry & Records Management
  • Scheduling & Coordination
  • Strong Communication & Interpersonal Skills
  • Project management
  • Document management
  • Sales & Negotiation Strategies
  • Office Administration & Organizational Skills
  • Data analysis

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Uber Driver

Uber
11.2018 - Current

Property Manager

Solano Rental Properties
06.2014 - Current

Store Manager

House of Flavor
07.2008 - 10.2014

High School Diploma -

San Diego High School

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Hugo Solano