Yullia Neholiuk
Calgary,AB
Summary
Proven achiever with a solid background in customer service and sales, notably at Wholesale Ltd. Excelled in building customer relationships and increasing sales revenue through effective communication and problem-solving skills. Demonstrated expertise in cash handling and conflict resolution, contributing to team goals and enhancing client satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Associate
Wholesale Ltd
Calgary, AB
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Optimal Vision
Ukraine
05.2019 - 03.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Ultrasound Technician
TR Diagnostic
Dallas Tx
04.2015 - 12.2018
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Maintained strict adherence to safety protocols while performing ultrasounds, minimizing risks to patients and staff alike.
- Prepared supplies and paperwork to support physician for sterile procedures.
- Increased patient satisfaction scores through empathetic communication and personalized attention during appointments.
Ultrasound Technician
Belmont Healthcare Inc
Chicago Il
12.2010 - 02.2014
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Performed ultrasound scans and provided direct patient care after proper confirmation of study and patient identification.
Education
Logistic And Commercial
VINNYTSIA INSTITUTE OF TRADE AND ECONOMICS OF STAT
Ukraine 04.2019
Certificate - Diagnostic Medical Ultrasound
Educational Center, Glenview, Illinois
Chicago Il12.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- Money Handling
- Relationship Building
- Flexible Schedule
- Cash Register Operation
- Stocking and Receiving
- Client Service
- Conflict Resolution
- Store Opening and Closing
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Sales Associate
Wholesale Ltd
02.2023 - Current
Sales Associate
Optimal Vision
05.2019 - 03.2022
Ultrasound Technician
TR Diagnostic
04.2015 - 12.2018
Ultrasound Technician
Belmont Healthcare Inc
12.2010 - 02.2014
Logistic And Commercial
VINNYTSIA INSTITUTE OF TRADE AND ECONOMICS OF STAT
Certificate - Diagnostic Medical Ultrasound
Educational Center, Glenview, Illinois