Yuliza Camacho Ramirez
Santa Maria
Summary
Dynamic professional with proven expertise in customer service and problem-solving, honed across roles at BevMo GoPuff, Mojo’s Village Bean, and Goodwill Industries. Excelled in team leadership, significantly enhancing customer satisfaction and operational efficiency. Skilled in cash handling and fostering teamwork, adept at driving sales and service excellence.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
BevMo GoPuff
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Baker/barista
Mojo’s Village Bean
01.2024 - 09.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated cash registers and processed payments accurately.
- Maintained accurate inventory of baking supplies and ingredients.
- Increased customer satisfaction with friendly and efficient service.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Supervisor
Goodwill Industries
10.2020 - 11.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Provided training for new hires from mission programs with special needs.
Education
Diploma -
Delta High School
Orcutt,CA12.2016
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Retail Sales Associate
BevMo GoPuff
10.2024 - Current
Baker/barista
Mojo’s Village Bean
01.2024 - 09.2024
Supervisor
Goodwill Industries
10.2020 - 11.2023
Diploma -
Delta High School
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