I have valuable international experience, working in diverse environments where I sometimes faced language barriers. By relying on my strong social skills and self-taught knowledge of psychology, I successfully navigated these challenges and built effective relationships. My ability to adapt and communicate across cultures has helped me contribute positively to business growth and achieve meaningful results.
As a Reading Partners volunteer, I provided one-on-one support to students, enhancing their reading skills and fostering a positive learning environment. I tailored instructional strategies to meet individual needs and encouraged student engagement to build confidence. Additionally, I monitored and documented progress to ensure effective literacy development and empower students for lifelong learning.
As a volunteer with the International Rescue Committee, I collected clients' professional and educational backgrounds to create customized resumes. I facilitated communication by performing calls and translations regarding updates on English courses and driving license requirements. Additionally, I translated posters, messages, and documents to ensure clear and effective client support.
As an English teacher at Scholastic China Training Center, I developed and executed engaging lesson plans to enhance students' language skills and tailored instruction to meet diverse learning needs. I regularly assessed student progress and provided constructive feedback, fostering a positive and interactive classroom environment. My role also involved daily communication with parents through local social networks, keeping them informed about their children's progress and addressing any concerns. Additionally, I participated in sales activities by conducting demo classes and highlighting the benefits of our training center to potential clients. My efforts contributed to a significant outcome, with 45% of the students enrolling under my supervision and continuing their contracts.
In my role at a Chinese recruiting company specializing in hiring foreigners, I managed various human resources functions including selection, labor relations, and negotiations. I conducted online interviews with international candidates and provided comprehensive support to help new hires settle in China, including finding accommodations, hospitals, communities, and jobs. Additionally, I facilitated training programs to ensure smooth integration and effective performance.
As a live streamer and host on major sales platforms such as Lazada, Shopee, AliExpress, Amazon, and TikTok, I engaged audiences and drove sales through dynamic live presentations. My notable achievements include successfully representing Pop Mart and Mr. Green, where I significantly boosted brand visibility and sales performance. I leveraged my skills in live streaming to effectively showcase products and connect with a diverse online audience.
At a major Chinese sales company with factories across China, I was hired to establish the first outsourced sales team and locate an office in Kyiv, Ukraine, as part of their expansion strategy. I supervised the sales staff to ensure their efficiency and compliance with export objectives, while designing sales strategies tailored to customer requirements. I collaborated with the sales manager to prepare budgets and project tasks, and actively sought out new customers while providing comprehensive support to existing clients. My role included conducting business negotiations and presentations, expanding and maintaining the client database, and managing customer relations during exhibitions.
As a supervisor at a building materials distribution company in Kyiv and the surrounding area, I was responsible for hiring and training new staff, and collecting information on both new and existing clients. I rehabilitated numerous old contracts that had been overlooked by previous staff and implemented significant innovations in our client database. I ensured we captured detailed client information, including birthdays and family details, to foster long-lasting business relationships. Additionally, I visited client offices and stores to ensure clients are satisfied with our services and remain loyal to our company, while overseeing and enhancing the performance of our sales representatives.
Cross-Cultural Communication: confident in navigating diverse cultural environments and overcoming language barriers using strong social skills and a deep understanding of psychology
Client Relationship Management: skilled in building and maintaining long-term client relationships, rehabilitating contracts, and ensuring client satisfaction and loyalty
Advanced People Reading: capable of understanding and connecting with individuals on a deep level, that why I prefer to stay as close as I can to cats, nature and kids (some of them)
Positive Attitude and Sense of Humor: was born with a positive attitude and sense of humor to break the ice and build rapport in any environment
Time Management: Proficient in detailed trip planning and anticipating potential challenges, I excel at organizing schedules and developing backup plans My ability to predict and adapt to people's behaviors ensures that I can effectively manage time and handle unexpected changes with a well-prepared "Plan B"
Language Skills: Native Ukrainian, fluent in English and Russian, with basic Chinese proficiency sufficient for everyday interactions and light-hearted conversations (able to fight with my husband that I'm right anyways)
A dedicated vegetarian with a deep appreciation for Ukrainian culture, I bring creativity, humor, and a straightforward attitude to both business and personal interactions. Passionate about skincare, cosmetics, and coffee, I maintain a discerning taste for dark chocolates and truffle candies. Known for my love of cats and a touch of sarcasm, I approach life with a balanced perspective and a commitment to genuine relationships. I really wanna find out what heck are we doing on this planet, if this is a planet at all? And why do we still have wars?