Yulissa Gonzalez
Los Angeles
Summary
Experienced Back of House Manager looking expand knowledge and skills. Explored the industry for 9 years with roles ranging from working retail, sales account management, and operations management. Very passionate about the cannabis industry and the mission to destigmatize it, and educate people.
Overview
6
6
years of professional experience
1
1
Certification
Work History
BOH Manager
The Artist Tree
11.2020 - Current
- Oversee Back of House departments and enforce company and DCC compliance.
- Ensure all team members under supervision are fully trained and knowledgeable on expectations, regulations, operations, and safety.
- Create SOPs to ensure inventory is properly stored and handled by the fulfillment team.
- Be present and available to team members under supervision as well as ensuring they have all the resources and support needed to operate efficiently.
- Maintain DCC variance under 1.5% consecutively.
- Report directly to the GM and maintain close communication to ensure successful operations and standards in compliance to company and DCC policy.
Delivery Department Manager
Northridge Caregivers
06.2019 - 11.2020
- Managed delivery inventory, operations, and team members.
- Maintained payroll.
- Created SOPs for inventory control, dispatch, and drivers.
- Maintained digital outlets for inventory, orders, and routes.
- Started with an average of 20 orders per day, grew operation to an average of 80 orders per day.
Education
Diploma -
El Rancho High School
06.2015
Skills
- METRC proficient
- DCC compliant
- Strong written and verbal communication
- Interpersonal skills
- Team management
- Bilingual
Certification
California Seal of Biliteracy
CPR certified
Languages
Spanish
Native or Bilingual
Timeline
BOH Manager
The Artist Tree
11.2020 - Current
Delivery Department Manager
Northridge Caregivers
06.2019 - 11.2020
Diploma -
El Rancho High School
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