Yulisa Fernandez
Oakland,California
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Beverage Server
Red Hawk Casino
07.2023 - Current
- Completed mandatory alcohol server training to comply with local regulations and maintain safe environment for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Package Handler
Amazon
05.2019 - 09.2019
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Examined and inspected containers, materials and products to meet packing specifications.
Trainer/Barista
Starbucks
10.2016 - 09.2018
- Taught team members how to make latest drinks and correctly perform new procedures.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
Barista/Manager
Juma Ventures
01.2014 - 08.2017
- Established and adjusted ordering parameters to manage inventory.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Supported highest standards of conduct and service to support company reputation.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Dental Assisting Certificate -
Indigo Career College
Sacramento, CA09.2023
High School Diploma -
Oakland Technical High School
Oakland, CA06.2016
Skills
- Problem Resolution
- Organization and Planning
- Cleanliness and sanitation
- Reliability and punctuality
- Decision-Making
- Good judgment
- Ability to adapt
- Team player mentality
- PPE Compliance
- Following Instructions
- Willingness to Learn
- Procedure Set up/Break down
- Instrument processing
- Infection Control
- Alginate impressions/ Stone models
- Digital X Ray operation
- Patient care/Monitoring vitals
- Basic Charting and Instrumentation
- Excellent customer service
- Strong Communication Skills
- Patience and Empathy
- Efficient multitasking
Certification
- Basic Life Support (AHA)
- Dental Practice Act- DBC approved (#5854)
- CA standard infection control -DBC approved (#IC138)
- CA radiation safety- DBC approved (#X999)
- Professionalism
Timeline
Beverage Server
Red Hawk Casino
07.2023 - Current
Package Handler
Amazon
05.2019 - 09.2019
Trainer/Barista
Starbucks
10.2016 - 09.2018
Barista/Manager
Juma Ventures
01.2014 - 08.2017
Dental Assisting Certificate -
Indigo Career College
High School Diploma -
Oakland Technical High School
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