Dynamic and creative professional with a proven track record in sales strategy and customer service excellence, notably at Urban Coffee. Expert in leveraging creativity and design to exceed client expectations and drive business growth. Skilled in communication and team collaboration.
I am responsible for creating captivating illustrations for children's books, branding, and custom projects. I collaborate closely with clients to bring their visions to life.
Successfully grew sales through a custom t-shirt business on Instagram by designing appealing products, creating engaging marketing content, and building strong customer relationships. Managed orders, streamlined payments, and ensured customer satisfaction, achieving consistent revenue growth.
I prepare and serve high-quality coffee and beverages, ensuring exceptional customer service in a fast-paced environment. I collaborate with team members to maintain smooth operations and create a welcoming customer atmosphere. Additionally, I manage work shifts for coworkers, monitor and update produce limits, and handle financial transactions quickly and accurately.
I am responsible for delivering outstanding service by taking accurate orders, serving food and beverages promptly, and ensuring a welcoming and positive dining experience for all guests. I work collaboratively with the team to maintain smooth operations, efficiently handle financial transactions, and assist with setup, cleanup, and closing duties.