Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Work Availability
Quote
Timeline
StoreManager

Yuliia Zaika

Montreal,Canada

Summary

Friendly, organized and dependable candidate with a positive attitude eager to secure any entry-level position to develop managerial skills. Ability to work under pressure, ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

ADMINISTRATION DEPARTMENT SPECIALIST

The Limited Liability Company FBSERWIS WROCLAW
2022.04 - 2022.05
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used Microsoft Word, Excel, Power Point to create documents and other communications.
  • Received and processed stock into inventory management system.
  • Managed over 30 customer calls per day.

PHYSICAL SECURITY WORKER

The limited liability company GST, The limited liability company Simple Work Group
2021.03 - 2022.04
  • Operating computer and alarm systems.
  • Used Microsoft Word, Excel and other software tools to create documents
  • Registration of cars entering plant premises using Transporeon system.
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed over 120 customers per day.
  • Control of shipping documents, incoming and outgoing vehicles.

HIGHWAY TOLL COLLECTOR

The limited liability company Kapsch Road Services
2020.01 - 2021.02
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Managed over 850 customers per day.
  • Collaborated with team members to achieve target results.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Organized and detail-oriented with strong work ethic.

CASHIER-SELLER

Store "Żabka"
2019.01 - 2019.06
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Worked to meet or exceed special targets for specific product promotions.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Collected payment by cash, debit or credit card to process transaction.

FOOD SERVICE WORKER

The limited liability company AmRest, KFC
2018.10 - 2020.02
  • Identified potential safety hazards through routine checks of supplies, equipment and environment.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Provided exemplary customer service.
  • Carried out transactions with customers.

CASHIER-SELLER

GSM MAKS
2018.02 - 2018.07
  • Worked with customers to understand needs and provide excellent service.
  • Providing information about brand and product.
  • Collaborated with team members to achieve target results.
  • Using C1 and Excel programs.
  • Stocked, tagged and displayed merchandise as required.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Processed refunds and exchanges in accordance with company policy.

Education

Certified Course - Certified Course of Staff And Payroll From Scratch

Training Center Accounting Development Foundation
Katowice, Poland
02.2023

Diploma Program - Administration Technician

TERRA NOVA Post-secondary School
Wroclaw, Poland
06.2022

Bachelor of Science - Transport Technologies

Zaporizhzhya National Technical University
Zaporizhzhya, Ukraine
05.2018

Skills

  • Ease in carrying out tasks and focusing on goal;
  • Willingness to learn and self-development;
  • Adapts quickly to new software applications;
  • Pays attention to detail while completing assignments;
  • Outgoing, amiable, patient and friendly;
  • Team player.

Languages

· Ukrainian - native

· Russian - fluent

· Polish - advanced

· English - intermediate

Additional Information

Computer :
• MS Word - elementary level.

• Power Point - elementary level, I know how to create simple presentations.
• MS Excel - elementary level :

I understand what a book, sheet, cell in Excel is, what a workspace, rows and columns are.

I know where the formula bar, the status bar is.
At work, I use not only the mouse when I do banal operations, but also hot keys., “CTRL+C” , “CTRL+V”, “CTRL+W” , “CTRL+O”, “ALT+H”, “CTRL+Z”, “CTRL+B”, “CTRL+S” .
I know how to use simple formulas and functions, for example, summation or rounding using Excel.
I know how to sort data by column or row, by color, value.
I know how to make a table in Excel.
I know how to format data: change the font, text size, fill the background of a cell, align text.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Everything will be fine.
Dad

Timeline

ADMINISTRATION DEPARTMENT SPECIALIST

The Limited Liability Company FBSERWIS WROCLAW
2022.04 - 2022.05

PHYSICAL SECURITY WORKER

The limited liability company GST, The limited liability company Simple Work Group
2021.03 - 2022.04

HIGHWAY TOLL COLLECTOR

The limited liability company Kapsch Road Services
2020.01 - 2021.02

CASHIER-SELLER

Store "Żabka"
2019.01 - 2019.06

FOOD SERVICE WORKER

The limited liability company AmRest, KFC
2018.10 - 2020.02

CASHIER-SELLER

GSM MAKS
2018.02 - 2018.07

Certified Course - Certified Course of Staff And Payroll From Scratch

Training Center Accounting Development Foundation

Diploma Program - Administration Technician

TERRA NOVA Post-secondary School

Bachelor of Science - Transport Technologies

Zaporizhzhya National Technical University
Yuliia Zaika