Yuliia Zaika
Montreal,Canada
Summary
Friendly, organized and dependable candidate with a positive attitude eager to secure any entry-level position to develop managerial skills. Ability to work under pressure, ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
ADMINISTRATION DEPARTMENT SPECIALIST
The Limited Liability Company FBSERWIS WROCLAW
04.2022 - 05.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used Microsoft Word, Excel, Power Point to create documents and other communications.
- Received and processed stock into inventory management system.
- Managed over 30 customer calls per day.
PHYSICAL SECURITY WORKER
The limited liability company GST, The limited liability company Simple Work Group
03.2021 - 04.2022
- Operating computer and alarm systems.
- Used Microsoft Word, Excel and other software tools to create documents
- Registration of cars entering plant premises using Transporeon system.
- Identified issues, analyzed information and provided solutions to problems.
- Managed over 120 customers per day.
- Control of shipping documents, incoming and outgoing vehicles.
HIGHWAY TOLL COLLECTOR
The limited liability company Kapsch Road Services
01.2020 - 02.2021
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and other communications.
- Managed over 850 customers per day.
- Collaborated with team members to achieve target results.
- Worked flexible hours across night, weekend and holiday shifts.
- Organized and detail-oriented with strong work ethic.
CASHIER-SELLER
Store "Żabka"
01.2019 - 06.2019
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Remained calm and composed in tense situations involving angry or upset customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for specific product promotions.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collected payment by cash, debit or credit card to process transaction.
FOOD SERVICE WORKER
The limited liability company AmRest, KFC
10.2018 - 02.2020
- Identified potential safety hazards through routine checks of supplies, equipment and environment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Provided exemplary customer service.
- Carried out transactions with customers.
CASHIER-SELLER
GSM MAKS
02.2018 - 07.2018
- Worked with customers to understand needs and provide excellent service.
- Providing information about brand and product.
- Collaborated with team members to achieve target results.
- Using C1 and Excel programs.
- Stocked, tagged and displayed merchandise as required.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed refunds and exchanges in accordance with company policy.
Education
Certified Course - Certified Course of Staff And Payroll From Scratch
Training Center Accounting Development Foundation
Katowice, Poland02.2023
Diploma Program - Administration Technician
TERRA NOVA Post-secondary School
Wroclaw, Poland06.2022
Bachelor of Science - Transport Technologies
Zaporizhzhya National Technical University
Zaporizhzhya, Ukraine05.2018
Skills
- Ease in carrying out tasks and focusing on goal;
- Willingness to learn and self-development;
- Adapts quickly to new software applications;
- Pays attention to detail while completing assignments;
- Outgoing, amiable, patient and friendly;
- Team player
Languages
· Ukrainian - native
· Russian - fluent
· Polish - advanced
· English - intermediate
Additional Information
Computer :
• MS Word - elementary level.
• Power Point - elementary level, I know how to create simple presentations.
• MS Excel - elementary level :
I understand what a book, sheet, cell in Excel is, what a workspace, rows and columns are.
I know where the formula bar, the status bar is.
At work, I use not only the mouse when I do banal operations, but also hot keys., “CTRL+C” , “CTRL+V”, “CTRL+W” , “CTRL+O”, “ALT+H”, “CTRL+Z”, “CTRL+B”, “CTRL+S” .
I know how to use simple formulas and functions, for example, summation or rounding using Excel.
I know how to sort data by column or row, by color, value.
I know how to make a table in Excel.
I know how to format data: change the font, text size, fill the background of a cell, align text.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything will be fine.
Dad
Timeline
ADMINISTRATION DEPARTMENT SPECIALIST
The Limited Liability Company FBSERWIS WROCLAW
04.2022 - 05.2022
PHYSICAL SECURITY WORKER
The limited liability company GST, The limited liability company Simple Work Group
03.2021 - 04.2022
HIGHWAY TOLL COLLECTOR
The limited liability company Kapsch Road Services
01.2020 - 02.2021
CASHIER-SELLER
Store "Żabka"
01.2019 - 06.2019
FOOD SERVICE WORKER
The limited liability company AmRest, KFC
10.2018 - 02.2020
CASHIER-SELLER
GSM MAKS
02.2018 - 07.2018
Certified Course - Certified Course of Staff And Payroll From Scratch
Training Center Accounting Development Foundation
Diploma Program - Administration Technician
TERRA NOVA Post-secondary School
Bachelor of Science - Transport Technologies
Zaporizhzhya National Technical University
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