Yuliia Velko
Winnipeg,MB
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
15
15
years of professional experience
Work History
Senior Store Manager
Brocard-Ukraine LLC
08.2011 - 01.2024
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Developed a high-performing team through strategic recruitment, comprehensive training, and regular performance evaluations.
- Increased customer satisfaction by prioritizing exceptional service and addressing concerns promptly and professionally.
- Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
Sales Associate
Brocard-Ukraine LLC
07.2009 - 08.2011
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Master Of Applied Science In Building Engineering/Building Science - Engineering
National Mining University
Dnipro, Ukraine 05.2008
Skills
- Business Development
- Promotional support
- Order Processing
- Sales Development
- Customer Needs Assessment
- Client Account Management
- Payment Processing
- Product Sales
- Inventory Control
- Excellent people skills
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Timeline
Senior Store Manager
Brocard-Ukraine LLC
08.2011 - 01.2024
Sales Associate
Brocard-Ukraine LLC
07.2009 - 08.2011
Master Of Applied Science In Building Engineering/Building Science - Engineering
National Mining University
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