Yuliia Ostra
North Vancouver,BC
Summary
Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Overview
5
5
years of professional experience
Work History
Project Coordinator
Ukrainian Dom
03.2022 - 03.2023
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Created a support line for refugees from Ukraine
- Developed adaptation strategies for refugees in Polish society
- Provided up-to-date information on the possibilities of settlement, receiving various types of assistance, education, work, language courses for refugees
- Recruited and oversaw personnel to achieve performance and quality targets.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Created job files for each project and maintained current data in each file.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Settlement Specialist
STAN
03.2020 - 02.2022
- Built strong relationships within the organization by collaborating across departments on projects aimed at enhancing overall operational effectiveness.
- Managed multiple projects concurrently, ensuring deadlines were consistently met.
- Collaborated effectively with cross-functional teams to expedite settlements and improve overall efficiency.
- Was the coordinator of the project "Ambassadors of Diversity", which covered 16 cities of Ukraine and more than 12,000 people, aimed at explaining such concepts as gender, sexual orientation, and introduced sexual education in schools
- I was the coordinator of the Safe House project, which helped women and children who suffered from domestic violence with temporary shelter, education and work, and provided psychological support. We also held 37 seminars for 2500 people to explain the types of domestic violence and where and how to get support for victims.
- Educated young people about strategies for driving discussions and promoting social changes.
Settlement Worker
Caritas UA
01.2018 - 03.2020
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Educated people about strategies for driving discussions and promoting social changes.
- Coordinated and managed volunteer activities for community service projects.
- Facilitated group sessions on topics such as employment, housing, and legal rights, empowering clients to make informed decisions about their futures.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Managed cases clients receiving social or community service support.
- Managed caseloads efficiently while maintaining accurate records and tracking progress towards established goals.
- Implemented outreach strategies that successfully engaged hard-to-reach populations, increasing their access to settlement services.
- Led group discussions and activities to meet different community needs.
- Organized community events to promote cross-cultural understanding among residents from different backgrounds.
- Developed culturally sensitive programs for diverse populations, promoting integration and fostering a sense of belonging within the community.
Education
Art Therapy For Children With Post-traumatic Stres
Ukrainian Institute of Positive Psychology
Kyiv, UkraineBachelor of Science - Social Psychology
Vasyl Stefanyk Precarpathian University
Ivano-Frankivsk, Ukraine07.2026
Bachelor of Science - Social Pedagogy And Social Work
Vasyl Stefanyk Precarpathian National University
Ivano-Frankivsk, Ukraine07.2013
Skills
- Administration and management
- Emotional awareness
- Staff education and training
- Community Outreach
- Personal Counseling
- Clerical Support
- Internal Controls
- Documentation
- Microsoft Office
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Full Professional
Acting, writing, dancing, photography, mind games
I organized the Pereberia Theater in Vancouver, and I write and direct plays. I represented Ukraine at 2 international dance festivals and then organized dance therapy for everyone. I won 6 photography competitions, including 2 in Vancouver. I have won the national championship in Mind Games 5 times in my team
Timeline
Project Coordinator
Ukrainian Dom
03.2022 - 03.2023
Settlement Specialist
STAN
03.2020 - 02.2022
Settlement Worker
Caritas UA
01.2018 - 03.2020
Art Therapy For Children With Post-traumatic Stres
Ukrainian Institute of Positive Psychology
Bachelor of Science - Social Psychology
Vasyl Stefanyk Precarpathian University
Bachelor of Science - Social Pedagogy And Social Work
Vasyl Stefanyk Precarpathian National University
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