Yuliia Nikulitsa
Calgary,AB
Summary
Motivated and customer-oriented food and beverage server with 3 years of experience in hospitality. Skilled in delivering dining experiences and ensuring guest satisfaction. Seeking to leverage proven skills and enthusiasm to contribute to the success as a valued team member.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and beverage server
Restaurant
03.2024 - 09.2024
- Greeted and seated customers, providing excellent customer service and ensuring a positive dining experience
- Took orders, relayed information to the kitchen, and served food and beverages in a timely manner
- Handled cash transactions and processed payments accurately
- Set tables, refill drinks, and ensure cleanliness and organization in the dining area
- Address customer concerns or complaints promptly and professionally
- Memorize menu items, ingredients, and preparation methods to answer customer inquiries.
Food and Beverage Server, Kitchen Helper
Restaurant
12.2022 - 11.2023
- Maintained a clean and organized dining area for an enjoyable guest experience
- Greeted guests warmly to foster welcoming environment
- Collaborated with kitchen and bar staff to coordinate the timely delivery of orders and maintain a smooth flow of service
- Remained focused, calm and professional during peak rush hours
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers.
Food and Beverage Server
Night Club
01.2019 - 10.2021
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Skills
- Knowledge of food and beverage service procedures
- Strong customer service and interpersonal skills
- Excellent communication and teamwork abilities
- Ability to work efficiently in a fast-paced environment
- Multitasking, organization and problem-solving
- Flexibility (ability to work mornings, evenings, weekends and holidays)
- Punctuality and responsibility
Certification
ProServe
Additional Information
Hardworking, energetic, friendly and reliable person. Ready to start, learn more and do my best.
Languages
English
Ukrainian
Russian
Timeline
Food and beverage server
Restaurant
03.2024 - 09.2024
Food and Beverage Server, Kitchen Helper
Restaurant
12.2022 - 11.2023
Food and Beverage Server
Night Club
01.2019 - 10.2021
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