Yuliia Miroshnyk
| Toronto
Summary
Enthusiastic and dedicated, I am eager to create positive guest experiences in a host role. While I may have limited experience in hospitality, I hold Smart Serve and Food Handler certifications, highlighting my commitment to food safety and responsible service. I possess strong interpersonal skills and a natural ability to connect with others, making me an effective communicator and team player.
I am passionate about delivering exceptional service and thrive in fast-paced environments. Eager to learn and grow, I approach challenges with a fresh perspective, always looking for ways to enhance the guest experience. I aim to treat every guest with the care and attention they deserve, ensuring their visit is welcoming and memorable.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Resto-bar Yakir
09.2022 - 09.2024
• Delivered exceptional first impressions through warm greetings and personalized service to guests upon arrival, embodying the essence of hospitality.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Bachelor's Degree -
R. Glier Kyiv Institute of Music
Ukraine01-2020
Skills
- Food safety: Understanding the risks and issues involved with food handling, and what to do to keep food safe
- Food hygiene: Knowing how to prevent contaminating food
- Temperature control
- Cross- contamination: Understanding how to prevent contamination
- Sanitation: Understanding how to properly sanitize food surfaces
- Communication
- Attention to details
- Flexible and adaptive
- Responsible serving techniques
- Legal issues: Understanding the legal requirements for serving alcohol
- Customer service
- Effective time management
- Greeting guests: Greeted all customers with a friendly and courteous manner and timely answered any questions from customer
- Foreign language skills
- Team collaboration
- Event planning assistance
Certification
Smart Serve
Food Safety
Timeline
Host
Resto-bar Yakir
09.2022 - 09.2024
Smart Serve
Food Safety
Bachelor's Degree -
R. Glier Kyiv Institute of Music
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