Yuliia Malyk

As a hotel manager, my responsibilities include:

• Overseeing the daily operations of the hotel, ensuring smooth and efficient functioning of all departments.
• Managing staff members, including hiring, training, and scheduling, to maintain high levels of customer service and productivity.
• Monitoring financial performance, budgeting, and cost control to optimize profitability.
• Ensuring compliance with safety and health regulations, as well as quality standards, to maintain a safe and comfortable environment for guests and employees.
• Developing and implementing strategies to attract and retain guests, including marketing initiatives and promotional activities.
• Handling guest inquiries, complaints, and special requests to ensure a positive and memorable experience for all guests.

As a housekeeper, my responsibilities include:

• Cleaning and maintaining guest rooms and common areas to ensure a clean, comfortable, and welcoming environment for guests.
• Changing linens, making beds, and replenishing amenities to meet the standards of cleanliness and presentation set by the hotel.
• Inspecting rooms for damage or maintenance issues and reporting any problems to the appropriate department for resolution.
• Following safety procedures and using cleaning chemicals and equipment properly to prevent accidents and maintain a safe work environment.
• Adhering to established cleaning schedules and procedures to ensure efficient and thorough cleaning of all assigned areas.
• Providing friendly and attentive service to guests, addressing their needs and concerns promptly and professionally to enhance their overall experience.

As a store administrator, my responsibilities include:

• Managing inventory levels, including ordering, receiving, and organizing merchandise to ensure adequate stock levels and prevent stockouts or overstock situations.
• Maintaining accurate records of sales, inventory, and expenses, using computerized systems or manual logs, to track performance and identify areas for improvement.
• Coordinating with suppliers and vendors to negotiate pricing, terms, and delivery schedules, to ensure timely and cost-effective replenishment of inventory.
• Supervising store staff, including hiring, training, and scheduling, to ensure efficient operations and provide excellent customer service.
• Implementing store policies and procedures, including security measures and safety protocols, to maintain a safe and secure environment for customers and employees.
• Analyzing sales data and trends, identifying opportunities for growth or areas of concern, and developing strategies to optimize store performance and achieve sales targets.