Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yuliia Lundy

Coronado

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Real Estate Agent Assistant

Nataliya Lutsiv
05.2024 - 06.2025
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Coordinated appointments to show marketed properties.
  • Maintained a strong knowledge of current real estate laws and regulations ensuring compliance within the agency''s practice.

Relationship Banker

First National Bank Of Pennsylvania
04.2023 - 05.2024
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Assisted customers with completing required forms for opening and closing bank accounts.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Facilitated customer transactions, including deposits, withdrawals and transfers.
  • Implemented strategies to increase customer retention, enabling investment growth.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.

Chanem Forwarding LLC

Accounting Department, Dispatch
01.2022 - 04.2023
  • Calculated weight, volume or cost of goods to be moved.
  • Arranged delivery or storage of goods at destinations.
  • Handled pricing and routing.
  • Developed and deepened successful partnerships with representatives of diverse shipping companies.
  • Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Volunteer

Ivano-Frankivsk Ukraine
09.2018 - 05.2019
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
  • Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
  • Assisted with special events or programs.

Teacher

Ukrainian Language Teacher
01.2017 - 04.2019
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Directed after-school tutoring and mentoring program serving elementary school students.
  • Fostered team collaboration between students through group projects.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.

Education

Master of Science - Marketing

University of Maryland Global Campus
Hyattsville, MD
05-2026

Bachelor Of Administrative Studies - Management And Administration

WUNU
Ivano-Frankivsk,Ukraine
06.2023

High School Diploma -

Ivano-Frankivsk School #10
Ivano-Frankivsk, Ukraine
05.2019

Skills

  • Praise and Encouragement
  • Promoting Good Behavior
  • Good Decision Making
  • Boundary Setting
  • Microsoft Word
  • Self-confidence Development
  • Verbal and Written Communication
  • Creative Thinking
  • Dependable and Responsible
  • Relationship Building
  • Skill Building
  • Creating Good Habits
  • Child Safety
  • Arts and Crafts
  • Computer Use
  • Customer service skills
  • Price quoting
  • Paperwork preparation
  • Phone etiquette
  • Office management
  • Property management
  • Appointment scheduling
  • Verbal and written communication
  • Phone and email etiquette
  • Flexible schedule
  • Market research
  • MLS
  • Fast learner
  • Multitasking Abilities
  • Excellent communication
  • Clear communication
  • Organizational skills
  • Telephone and email etiquette
  • Customer and client relations
  • Relationship building
  • Microsoft office

Languages

Ukrainian
Native or Bilingual
Polish
Elementary
Russian
Full Professional
English
Full Professional

Timeline

Real Estate Agent Assistant

Nataliya Lutsiv
05.2024 - 06.2025

Relationship Banker

First National Bank Of Pennsylvania
04.2023 - 05.2024

Chanem Forwarding LLC

Accounting Department, Dispatch
01.2022 - 04.2023

Volunteer

Ivano-Frankivsk Ukraine
09.2018 - 05.2019

Teacher

Ukrainian Language Teacher
01.2017 - 04.2019

Master of Science - Marketing

University of Maryland Global Campus

Bachelor Of Administrative Studies - Management And Administration

WUNU

High School Diploma -

Ivano-Frankivsk School #10

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Yuliia Lundy