Yuliia Golosko
North Vancouver,BC
Summary
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment
Overview
11
11
years of professional experience
Work History
Marketing and Logistic Coordinator
Secret Wood INC.
01.2019 - 09.2021
- Arrange logistic for domestic and international orders, ensuring all customer orders are efficiently and effectively delivered
- Preparing reports for shipping agents;
- Shipment Status reporting: review daily monitoring reports, ensure all measurements standards are met;
- Receiving: verify arrival of orders: prices refund/exchange for the orders;
- Assist and support customer service stuff in daily responsibilities related to customers and shipments;
- Support the inventory management of the products and supplies in the office;
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Played key role in rebranding efforts, coordinating between design teams and marketing to ensure cohesive and impactful launch.
- Conducted comprehensive market research to inform strategic planning, leading to more targeted and effective project initiatives.
Beauty Advisor
Shoppers Drug Mart
04.2017 - 08.2019
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Resolved customer complaints with empathy and efficiency, preserving brand reputation.
- Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
Event Marketing Specialist
OBOLON PJSC
09.2010 - 08.2016
- Company Overview: http://www.obolon.ua/eng/products/beer/#
- Secured sponsorships and partnerships for increased revenue and event support.
- Collaborated with cross-functional teams to deliver seamless event experiences for attendees.
- Generated leads through targeted networking at industry conferences and trade shows.
- Managed budgets and timelines, ensuring all projects were completed on time and within budget constraints.
- Conducted post-event analysis to identify areas of improvement for future initiatives.
- Enhanced brand awareness through the execution of successful promotional events and activations.
- Improved customer satisfaction ratings through attentive service during live events.
- Increased event attendance by developing and implementing strategic marketing campaigns.
- Created visually compelling marketing materials, capturing the attention of target audiences.
- Worked closely with sales teams to align event strategies with overall business objectives.
- Coordinated logistics for multiple events simultaneously, demonstrating exceptional organizational skills.
- Created customized marketing materials to increase product awareness.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers
Education
No Degree - Strata Management Licensing Course
University of British Columbia
Vancouver, BC04-2020
Master of Arts - Human Resources Management And Marketing
Kyiv National Economic University
Kyiv, Ukraine07-2010
Skills
- Efficient Multitasking
- Strong Organizational Skills
- Interpersonal Skills Proficiency
- Critical Thinking Skills
- Client relationship building
- Customer needs assessment
- Paperwork management
- Event planning
- Experienced in Word, Excel, and PowerPoint
Languages
English
Russian
Ukrainian
Timeline
Marketing and Logistic Coordinator
Secret Wood INC.
01.2019 - 09.2021
Beauty Advisor
Shoppers Drug Mart
04.2017 - 08.2019
Event Marketing Specialist
OBOLON PJSC
09.2010 - 08.2016
No Degree - Strata Management Licensing Course
University of British Columbia
Master of Arts - Human Resources Management And Marketing
Kyiv National Economic University
Similar Profiles
Elena JonesElena Jones
Sales Associate at Victoria's Secret & Victoria's Secret PinkSales Associate at Victoria's Secret & Victoria's Secret Pink
Michelle BecerraMichelle Becerra
Manager at Victoria's Secret & Victoria's Secret PinkManager at Victoria's Secret & Victoria's Secret Pink
Kayla ScanlonKayla Scanlon
Selling Associate at Victoria's Secret & Victoria's Secret PinkSelling Associate at Victoria's Secret & Victoria's Secret Pink