Yuliia Berenholts
Store Assosiate
Barrie,ON
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Professional travel advisor with solid background in providing exceptional customer service experiences.
Offering strong interpersonal skills and natural ability to connect with customer. Focused on driving positive customer experiences and achieving sales targets.
Overview
18
18
years of professional experience
2005
2005
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Cashier
Winners
10.2023 - 01.2024
- Working as a cashier at a cash register.
- Greeting customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices and brands and provide information on promotions, TJX Canada policies and procedures, events, and store locations.
- Processing all refunds, exchanges, and purchases in accordance with company guidelines.
Store Associate
Walkin On a Cloude
06.2023 - 08.2023
- Experience in a retail environment in a shoe environment
- Working with worldwide size system.
- Fast orientation in warehouse.
- Working as a store associate and cashier with cash register, inventory control, achieving sales targets and ensuring a positive team atmosphere is maintained at all times.
- Greeted customers and answered questions, assisting with needs and finding items
- Processed cash and credit payments with accurate cash-handling.
Receptionist
Modern Sales
04.2023 - 05.2023
- Greet and welcome guests in a friendly and professional manner.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answer phone calls and respond to guest inquiries.
Merchandise Sales Associate
Shoppers Drug Mart
03.2023 - 04.2023
- Organize backroom product, product placement and check expiry dates.
- Assisted with storewide promotional events and sales.
- Used handheld scanners and pick lists.
Merchandise Associate
Canadian Tire
02.2023 - 03.2023
- Locates products in the warehouse, organized and replenished merchandise on the sales floor.
Travel Agency Manager
Air Travel Ukraine
03.2010 - 02.2022
- Supervised a team of travel agents in booking reservations, creating itineraries, and providing customer service.
- Maintaining long-term relationships with customers and corporations, full support business travel for companies.
- Experience in cooperation with foreign partners, concluding agreements with foreign tour operators and airlines.
- Working in GDS Global Distribution System such as Amadeus, Sabre, Galileo. Manage IATA Travel Agency woking with BSP (Billing settlement plan).
Conference Assistant
Hotel Bakkara
06.2021 - 09.2021
- Organized and coordinated the logistics of conferences, including registration, transportation, meals, and lodging for attendees.
- Coordinated catering services for various events during conferences.
- Oversaw conference rooms, directed visitors, managed reservation system (used hotel system Fedelio), answered questions and coordinated with attendees.
Airline Reservation Agent
Avionika Aviatour
10.2005 - 03.2010
- Practical experienced in airline reservation system (Amadeus, Galileo).
- Explained different ticket prices, fare restrictions, and other related travel information to customers.
- Processed payments with cash, credit cards, and other forms of payment accurately.
Education
Bachelor - Marketing
Dnipro Univercity Business And Law
06-2002
Skills
- Good Communication Skills
- Customer Service Orientation
- Attention to Detail
- Resilient to Conflict
- Payment Processing
- Computer Skills
- Reliability and Punctuality
- Team Player Attitude
Certification
Essential Service Excellence, OTEC, Toronto, 12/01/23
Timeline
Cashier
Winners
10.2023 - 01.2024
Store Associate
Walkin On a Cloude
06.2023 - 08.2023
Receptionist
Modern Sales
04.2023 - 05.2023
Merchandise Sales Associate
Shoppers Drug Mart
03.2023 - 04.2023
Merchandise Associate
Canadian Tire
02.2023 - 03.2023
Conference Assistant
Hotel Bakkara
06.2021 - 09.2021
Travel Agency Manager
Air Travel Ukraine
03.2010 - 02.2022
Airline Reservation Agent
Avionika Aviatour
10.2005 - 03.2010
Bachelor - Marketing
Dnipro Univercity Business And Law
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