Yulia Morozhnikova

· Efficiently and in a timely manner handling various types of payments, such as wire transfers, direct deposits, internet banking, checks and credit card transactions across 5 cities to client accounts and corresponding invoices within the firm’s financial systems( Elite and LawPay)

· Ensure all cash application processes adhere to both internal firm policies and relevant legal and regulatory requirements, maintaining a high standard of accuracy and integrity.

· Investigate and resolve any payment discrepancies, including overpayments, double payments, short payments or unidentified payments by working closely with the collection team and legal assistants.

· Efficiently managing multiple tasks, ensuring that all payments are accurately processed and applied with tight deadlines particularly during critical periods as month end close.

· Ensure all related procedures and policies are followed and system cash integrity is maintained

Registered new MVA, WSIB, and EHC patients’ demographic information and identified any special needs

Utilized Microsoft Office applications to prepare reports, invoices, financial statements, letters, case histories, and/or

medical records

Demonstrate excellent organizational, time management, and multi-tasking skills with ability to prioritize tasks

Responded to member concerns and complaints about their health plan benefits, account status, payment history and

medical services

· Simplified the processes of retrieving data from the computer system, maintaining department records, typing and compile reports daily, quarterly and annually

· Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices

· Performed a variety of accounting activities, such as preparing between 5-10 check requests, purchase orders and invoices a week

· Identified and resolved customers' billing complaints explaining the methods and principles used for billing resolving their doubts

· Accurately entered, updated or reviewed data in billing system; maintained database integrity, updated customers’ accounts including adjusting balances, changing banking or credit card information

· Exercised proper judgment in bringing issues and problems affecting client collections and reimbursement to the attention of supervisor

Key Accomplishment: Received “Employer of the Month” Award