Yukti Roychoudhury
Toronto,Canada
Summary
I provide reliable administrative and operational support with experience coordinating calendars, managing inboxes, preparing meeting materials, and ensuring document accuracy in fast-paced, deadline-driven environments. I'm confident using Outlook, Teams, SharePoint, and Excel to stay organized and keep communication clear across departments. I follow procedures carefully, flag issues when needed, and maintain confidentiality and professionalism in all tasks. Quick to learn new systems, I take pride in keeping day-to-day operations smooth, accurate, and well-documented.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concierge-Front of House
The Chase Restaurant-LFG Growth Partners
Toronto, Canada
03.2024 - Current
- Managed 50-60 guest bookings daily and assisted in organizing private events and dining logistics.
- Entered and updated reservation details accurately (names, times, counts, notes) on a high-volume desk.
- Helped prepare printed guest lists, signage, and table arrangements for 10+ corporate functions each month.
- Double-checked event requests (room, A/V, dietary notes) against what was submitted, flagged gaps to a supervisor.
- Helped with basic calendar holds and short, polite email replies during peak times.
Program Coordinator (Co-op)
The Volunteer Well
Toronto, Canada
04.2025 - 08.2025
- Collected onboarding forms; check for missing items (ID copies, signatures, dates) and follow up.
- Filed documents to SharePoint with clear subfolders and simple version labels (e.g., v1, v2).
- Maintained Excel lists for workshop attendance and task checkoffs; update after each session.
- Prepared printed agendas/sign-in sheets; upload finalized copies after events to the correct folder.
- Created a one-page intake checklist used by the team to reduce common back-and-forth.
Operations Manager
Pinch Lifestyle Services
Delhi, IND
06.2023 - 12.2023
- Managed executive calendars, meeting coordination, and inbox communication using Outlook, applying business communication standards for professional correspondence.
- Organized incoming emails by routing messages to the correct folders throughout the day, and created Teams channels for HR, operations, and client projects; organized over 200 documents with consistent naming and access controls.
- Prepared SOPs, agendas, minutes, and client documentation using MS Word, ensuring consistent formatting, naming standards, and version control.
- Organized SharePoint/Teams folders, maintained file structures, and ensured accurate documentation retrieval through proper naming conventions and permissions.
- Maintained accurate records, weekly summaries, reports, and updated tracking tools.
Operations & Administrative Intern
Home Drop
Delhi, IND
06.2022 - 03.2023
- Created and updated Excel trackers for attendance, shift planning, and missing data checks using formulas, filters, and auditing functions.
- Organized digital documentation using SharePoint by applying naming standards, folder hierarchies, and version-control principles.
- Prepared reports, templates, and internal documents using MS Word and maintained accuracy through document control practices learned in office technology coursework.
- Conducted documentation audits, identified data gaps, and updated HR databases (ADP/BambooHR concepts) to support accurate recordkeeping.
Education
Ontario Graduate Certificate - Global Business Management, Human Resource Management
Humber Polytechnic
Toronto, ON08.2025
Bachelor of Business Administration (BBA) -
Amity University
Delhi, IND06.2023
Skills
- Email & Inbox Management
- Microsoft Teams
- SharePoint
- Communication
- Excel
- Reporting
- Document Accuracy Checks
- Soft Skills
Certification
- Operations Management Foundation-LinkedIn
- Business Process Improvement-LinkedIn
Timeline
Program Coordinator (Co-op)
The Volunteer Well
04.2025 - 08.2025
Concierge-Front of House
The Chase Restaurant-LFG Growth Partners
03.2024 - Current
Operations Manager
Pinch Lifestyle Services
06.2023 - 12.2023
Operations & Administrative Intern
Home Drop
06.2022 - 03.2023
Ontario Graduate Certificate - Global Business Management, Human Resource Management
Humber Polytechnic
Bachelor of Business Administration (BBA) -
Amity University