Yukta Yukta
Markham,Canada
Summary
Results-driven professional with 5+ years in accounting, dispatch operations, and customer service. Expertise in data entry, invoicing, appointment scheduling, and logistics coordination. CIFFA certified with a solid foundation in international business, aiming to enhance operations and client support in a forward-thinking organization.
Overview
5
5
years of professional experience
Work History
Accounting & Dispatcher
BoscoBoys Distributors
Markham, Canada
08.2023 - 08.2026
- Managed company accounts, prepared invoices, and maintained accurate financial records to support financial integrity.
- Coordinated dispatch schedules for drivers to enhance delivery efficiency and timeliness.
- Maintained compliant documentation and accurate data entry.
- Liaised between management, drivers, and clients to facilitate clear communication and resolve issues.
Customer Service Associate
Tim Hortons
Markham, Canada
06.2021 - 08.2023
- Provided exceptional customer service in high-volume setting, enhancing customer experience.
- Processed cash transactions with precision, ensuring accurate financial reporting.
- Handled cash transactions and maintained accuracy in daily reports.
- Addressed customer concerns swiftly, fostering satisfaction and encouraging repeat business.
Education
Diploma - International Business
Centennial College
Scarborough, ONSkills
- Accounting & Invoicing
- Financial reporting
- Data management
- Logistics Coordination
- Dispatch operations
- Scheduling Coordination
- Customer communication
- Problem-solving
Certifications And Skills
- CIFFA Certified (Canadian International Freight Forwarders Association)
- Accounting & Invoicing
- Dispatch Operations & Scheduling
- Data Entry & Records Management
- Customer Service & Communication
- Problem-Solving & Time Management
Timeline
Accounting & Dispatcher
BoscoBoys Distributors
08.2023 - 08.2026
Customer Service Associate
Tim Hortons
06.2021 - 08.2023
Diploma - International Business
Centennial College