YUKO AKAZAWA
Los Angeles
Summary
With over 30 years at Ana Sales Americas, this seasoned travel consultant excels in corporate and international travel, leveraging Sabre GDS expertise. Fluent in Japanese and English, they surpass customer expectations, demonstrating exceptional service and bilingual communication skills. Their achievements include maintaining precise client records and significantly enhancing service satisfaction.
Overview
13
13
years of professional experience
Work History
Travel Consultant
Ana Sales Americas
01.2012 - Current
- Seasoned travel professional with 30 years of experience specializing in corporate travel and international air reservations using Sabre GDS. Japanese -English Bilingual expertise in managing high-profile corporate accounts
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
Education
Bachelor of Arts - Business Administration
Soka University
Tokyo, Japan03-1983
Skills
- Travel industry expertise
- SABRE (GDS) skill, more than 25years experience
- Administrative tasks ( including ARC report)
- Bilingual communication skill (Japanese, English )
- Exceptional customer service
- Travel arrangements
Languages
Japanese
Native or Bilingual
Timeline
Travel Consultant
Ana Sales Americas
01.2012 - Current
Bachelor of Arts - Business Administration
Soka University
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