Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

YUK FONG CAROL CHAN

Markham,ON

Summary

In December 2023, I completed a 2-year Early Childhood Education diploma at Seneca Polytechnic. Throughout my studies, I gained invaluable hands-on experience in after-school programs, Infants and Toddlers, and Preschool age settings through placement experiences and while working in a supply position at YMCA GTA. I'm eager to secure a permanent role as a CFD Administrative Agent, aiming for a better work-life balance to support my family and career. I am considering furthering my studies in the Honours Bachelor of Child Development as a long-term plan, which would significantly deepen my understanding of child and family development and support my long-term career goals. Moreover, it also enables me to broaden my contributions to the YMCA GTA across various roles and responsibilities.

Overview

23
23
years of professional experience

Work History

RECE Supply

YMCA GTA
01.2024 - Current
  • Deliver high-quality, empathetic care and assistance to children and their families in safe indoor and outdoor settings.
  • Cultivate positive relationships with children through engaging in imaginative play to foster enjoyable learning experiences while overseeing and improving their educational interactions as needed.
  • Attend to children's well-being needs, including diaper changing and assisting with toileting.
  • Maintain cleanliness and hygiene in childcare areas, sanitize toys and equipment, and adhere to YMCA health and safety guidelines while preparing and serving food.
  • Fulfill additional responsibilities as delegated by center supervisor.

Student Placement (Pre-School Age)

Markham Reesor Park YMCA Child Care Centre
09.2023 - 12.2023
  • Proactively supported field mentor in daily routines involving morning snacks, outdoor play, transition time, small group activities, indoor tasks, meal times, nap time, and afternoon snacks and ensure
  • To support field mentors in creating a secure, healthy, and inviting environment that fosters children's sense of belonging, well-being, and inclusion.
  • Executed six activities focused on mathematics and project-based initiatives, strategically designed to align with children's interests and projects themed explicitly around "food." They provoked children's inquiries, exploration, and imagination.
  • To deliver one-day leadership role to deepen familiarity with best practices in managing daily routines for children in preschool room
  • Established strong relationships and trust with children, their families, field mentor, and colleagues to support children's healthy well-being development.

Student Placement (Infants and Toddlers)

ACE Montessori
05.2023 - 08.2023
  • I demonstrated professionalism by actively observing and responding to infants' cues, maintaining a responsive approach, engaging them in activities such as singing with movement, reading, and stimulating meaningful investigative play and interaction.
  • I implemented three activities aligned with the pedagogical process of consistently applying observation, thinking, feeling, curiosity, and connection with the infants.
  • To maintain a clean and hygienic environment in the infants' room to support their learning in a safe and healthy environment.
  • Established strong relationships and trust with infants, families, field mentor, and colleagues to nurture the infant's healthy physical and mental development and well-being.

Student Placement (After School Program)

Among Friends Child Care - Pals Child Care Centre
01.2023 - 04.2023
  • Supported field mentor in maintaining a safe and inclusive environment (i.e. indoor and outdoor), engaging with children to ensure they have physical and emotional well-being and positive relationships.
  • I planned and implemented seven engaging activities for children in the After School Program, such as ice-breaking, science and math, arts and design, and cooperatives to enhance students' exploration and promote creativity and self-expression.
  • I fostered positive relationships with children, families, and field mentor, promoting the children to develop healthy well-being.

Full Time Mother

Unemployment
05.2021 - 07.2022

Full Time Mother

Unemployment
08.2014 - 05.2021

Assistant Manager Training & Development, Mass Mkt

CSL Limited (Hong Kong)
09.2008 - 04.2012
  • Create yearly Training & Development (T&D) plan and budget for Retail and Channel sales teams in the Mass Market segment.
  • Oversee team arranging training programs and team-building events for frontline and retail management staff. Coordinate with external vendors for Mentor, Supervisor, and Managers' Development programs.
  • Partner closely with Retail and Channel sales management to enhance team performance, optimize branding, review competencies, launch new products, and improve product knowledge to increase sales turnover.
  • Acknowledge industry competition and Service Awards while celebrating achievements like two Retail staff members receiving "Top 5 Outstanding Performance Awards" at the 2012 Distinguished Salesperson Award, including one earning "The Best Presenter Award."

Business Manager

The Prudential Assurance Co. Ltd. (Hong Kong)
11.2000 - 09.2008
  • Meeting sales goals through devising and executing sales strategies.
  • Inspiring and guiding team members to reach sales objectives, including recruitment.
  • Ensuring excellent customer service and fostering strong client relationships.
  • Proficient in managing both direct sales and recruitment concurrently.

Education

Early Childhood Education 2-years Diploma Program - Early Childhood Education

Seneca College
12.2023

Certified DiSC Trainer Certification Course

A. Plus Management Consulting Limited
Hong Kong
12.2015

Certified MBTI Step I II Certification Course

CFF Asia Pacific
Hong Kong
01.2015

Certified Trainer of Sheng's Style NLP course

Exceptional Performance Consulting Co. Ltd.
Hong Kong
12.2012

Skills

  • Microsoft Word (Advanced)
  • Microsoft Excel (Intermediate)
  • Microsoft PowerPoint (Advanced)
  • Mac Pages (Advanced)
  • Mac Keynote (Advanced)
  • Canva (Intermediate)
  • Initiative and Flexible
  • Team player
  • Customer Service
  • Problem-Solving
  • Communication skills
  • Organization and Time Management
  • Customer Service
  • Problem-Solving
  • Communication skills
  • Organization and Time Management
  • Customer Service
  • Problem-Solving
  • Communication skills
  • Organization and Time Management

Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

References

References available upon request

Timeline

RECE Supply

YMCA GTA
01.2024 - Current

Student Placement (Pre-School Age)

Markham Reesor Park YMCA Child Care Centre
09.2023 - 12.2023

Student Placement (Infants and Toddlers)

ACE Montessori
05.2023 - 08.2023

Student Placement (After School Program)

Among Friends Child Care - Pals Child Care Centre
01.2023 - 04.2023

Full Time Mother

Unemployment
05.2021 - 07.2022

Full Time Mother

Unemployment
08.2014 - 05.2021

Assistant Manager Training & Development, Mass Mkt

CSL Limited (Hong Kong)
09.2008 - 04.2012

Business Manager

The Prudential Assurance Co. Ltd. (Hong Kong)
11.2000 - 09.2008

Early Childhood Education 2-years Diploma Program - Early Childhood Education

Seneca College

Certified DiSC Trainer Certification Course

A. Plus Management Consulting Limited

Certified MBTI Step I II Certification Course

CFF Asia Pacific

Certified Trainer of Sheng's Style NLP course

Exceptional Performance Consulting Co. Ltd.
YUK FONG CAROL CHAN