Yuk Fai Hsu
Toronto,ON
Summary
Dedicated and detail-oriented Medical Office Assistant with hands-on experience in patient care, administrative support, and medical documentation. Skilled in managing multiple tasks in a fast-paced environment while ensuring accuracy and excellent service. Seeking to contribute my organizational skills, multitasking ability, and collaborative approach to an administrative role in a hospital setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Unionville Children's Clinic
10.2023 - Current
- Supported doctors with billing processes, including printing billing sheets, entering codes, and submitting billings
- Managed patient flow by preparing treatment rooms, triaging patients, and documenting vital signs (blood pressure, heart rate, temperature, height, weight, head circumference)
- Administered vaccine preparation, ordering, and storage, which ensures compliance with the protocols
- Handled appointment scheduling for over 60 patients daily, managing phone systems and maintaining a smooth front desk operation
- Managed patient records, filing medical reports (lab, specialist, hospital) using EMR, while safeguarding confidentiality
- Provided translation between Chinese and English to facilitate communication between doctors and patients
- Helped maintain and update the clinic’s website with important updates, health knowledge, and immunization schedules to keep the public informed
Junior Software Developer (Contract, Part Time)
Nexxus Portal Inc.
10.2022 - 09.2023
- Collaborated within a team of 10 to develop maintained a mobile app
Teacher Assistant
S.K.H. St. Michael’s Primary School
04.2018 - 12.2021
- Coordinated school activities and events for over 500 students, ensuring smooth organization and execution
- Provided administrative support, including data entry, report preparation, photocopying, and document filing, maintaining accuracy and efficiency
- Prepared teaching materials and equipment for teachers, contributing to a well-organized and supportive classroom environment
- Managed the inventory of first-aid supplies and office materials, ensuring availability for the school’s daily operations
Education
Postgraduate Certificate - Mobile Application Development and Strategy
George Brown College
Toronto, ON12.2022
Bachelor of Engineering - Energy Science and Engineering
City University of Hong Kong
Hong Kong07.2017
Skills
- Patient scheduling
- Vaccine management
- Inventory management
- HIPAA Regulations
- Billing and claims management
- Patient check-in process optimization
- Medical records management
- Electronic health record system implementation
- Time management
- Customer service
- Interpersonal communication
- Problem-solving
- Attention to detail
- Multitasking
- Team collaboration
- Data entry and analysis
- Medical terminology
- Basic computer skills (Microsoft Office, email)
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
- Standard First Aid CPR/AED Level C
Timeline
Medical Office Assistant
Unionville Children's Clinic
10.2023 - Current
Junior Software Developer (Contract, Part Time)
Nexxus Portal Inc.
10.2022 - 09.2023
Teacher Assistant
S.K.H. St. Michael’s Primary School
04.2018 - 12.2021
Postgraduate Certificate - Mobile Application Development and Strategy
George Brown College
Bachelor of Engineering - Energy Science and Engineering
City University of Hong Kong
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