Yuk Fai Hsu
Toronto,ON
Summary
Dedicated and detail-oriented Medical Office Assistant with hands-on experience in patient care, administrative support, and medical documentation. Skilled in managing multiple tasks in a fast-paced environment while ensuring accuracy and excellent service. Seeking to contribute my organizational skills, multitasking ability, and collaborative approach to an administrative role in a hospital setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Unionville Children's Clinic
Markham, Canada
10.2023 - Current
- Supported doctors with billing processes, including printing billing sheets, entering codes, and submitting billings
- Managed patient flow by preparing treatment rooms, triaging patients, and documenting vital signs (blood pressure, heart rate, temperature, height, weight, head circumference)
- Administered vaccine preparation, ordering, and storage, which ensures compliance with the protocols
- Handled appointment scheduling for over 60 patients daily, managing phone systems and maintaining a smooth front desk operation
- Managed patient records, filing medical reports (lab, specialist, hospital) using EMR, while safeguarding confidentiality
- Provided translation between Chinese and English to facilitate communication between doctors and patients
- Helped maintain and update the clinic’s website with important updates, health knowledge, and immunization schedules to keep the public informed
Junior Software Developer (Contract, Part Time)
Nexxus Portal Inc.
Toronto, Canada
10.2022 - 09.2023
- Collaborated within a team of 10 to develop maintained a mobile app
Teacher Assistant
S.K.H. St. Michael’s Primary School
Hong Kong
04.2018 - 12.2021
- Coordinated school activities and events for over 500 students, ensuring smooth organization and execution
- Provided administrative support, including data entry, report preparation, photocopying, and document filing, maintaining accuracy and efficiency
- Prepared teaching materials and equipment for teachers, contributing to a well-organized and supportive classroom environment
- Managed the inventory of first-aid supplies and office materials, ensuring availability for the school’s daily operations
Education
Postgraduate Certificate - Mobile Application Development and Strategy
George Brown College
Toronto, ON12.2022
Bachelor of Engineering - Energy Science and Engineering
City University of Hong Kong
Hong Kong07.2017
Skills
- Patient scheduling
- Vaccine management
- Inventory management
- HIPAA Regulations
- Billing and claims management
- Patient check-in process optimization
- Medical records management
- Electronic health record system implementation
- Time management
- Customer service
- Interpersonal communication
- Problem-solving
- Attention to detail
- Multitasking
- Team collaboration
- Data entry and analysis
- Medical terminology
- Basic computer skills (Microsoft Office, email)
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
- Standard First Aid CPR/AED Level C
Timeline
Medical Office Assistant
Unionville Children's Clinic
10.2023 - Current
Junior Software Developer (Contract, Part Time)
Nexxus Portal Inc.
10.2022 - 09.2023
Teacher Assistant
S.K.H. St. Michael’s Primary School
04.2018 - 12.2021
Postgraduate Certificate - Mobile Application Development and Strategy
George Brown College
Bachelor of Engineering - Energy Science and Engineering
City University of Hong Kong