YUKAKO ICHIKI
Toronto,ON
Summary
-With over 20 years experience in the service field, I am seeking a position in an accomplished and hopeful organization where I can acquire and enhance my experience, knowledge and skills.
-Open to suggestions and recommendations
-Outgoing, conscientious and prefer challenging all the time
-Responsible
Overview
31
31
years of professional experience
Work History
Manager /Barista/Casher
Hot Black Coffee
03.2016 - Current
- Providing the customers quality coffee and time
- Training and motivating other staff to maximize customer service
- Responsible for inventory, resolving any kind of problems and ordering to supplier.
Server
Kingyo
06.2014 - 12.2015
- Providing the customers with a pleasant dining experience and quality service
- Responsible for preparing beverages as a bartender
- Assisting manager for weekday lunch service.
Clark General
Raito Corp
04.2006 - 12.2007
- Responsible for account management
- Organized 1000+ clients financial statement
- Front desk work regarding purchases.
Mgr, Sales and Marketing
Panasonic Co, Ltd
04.1993 - 09.2003
- Worked as a sales representative
- Responsible for satisfying clients
- Responsible to make cold calls to achieve new client accounts with the team
- Met monthly sales targets.
Education
TOEFL/TOEIC -
Cornerstone Academic College
Toronto, ON01.2006
BA in Economics -
Osaka City University
Osaka, Osaka01.1993
Skills
- Self-motivated and ability to work efficiently
- Verbal communication
- Customer service
- Ability to remain calm under pressure and emergencies
Languages
Japanese
Native or Bilingual
English
Full Professional
Purpose
I have been in customer service field for +20 years especially the last 3 years, working as a manager and barista at busy cafe in the Center of downtown Toronto. I would like to utilize my customer service and multiple tasking skills at your company.
I am confident communicating with all persons involved in the work place.
Visa Status
Canadian citizen
Volunteer Experience
JSS(Japanese Social Service), North York, ON, Dec 2004-May 2005 Issuing news letter
Timeline
Manager /Barista/Casher
Hot Black Coffee
03.2016 - Current
Server
Kingyo
06.2014 - 12.2015
Clark General
Raito Corp
04.2006 - 12.2007
Mgr, Sales and Marketing
Panasonic Co, Ltd
04.1993 - 09.2003
TOEFL/TOEIC -
Cornerstone Academic College
BA in Economics -
Osaka City University