Yujun Liu
Toronto,Canada
Summary
Dynamic self-employed professional with a proven track record in managing a successful pop-up milk tea store and capturing compelling images as a photographer. Excelled in leadership, customer service, and utilized Microsoft Office for efficiency. Achieved a significant daily turnover, showcasing exceptional problem-solving and communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
shop operator
self-employer
01.2021 - 09.2021
- Co-managed retail operations at a pop-up milk tea store, overseeing all aspects of the store's performance
- Led a team of employees, ensuring excellent customer service and satisfaction
- Implemented effective communication strategies to promote a positive work environment and resolve conflicts
- Utilized Microsoft Office tools for various tasks, including data analysis and reporting
- Achieved our business plan - the daily turnover amount of 1500 OJz (300 dollars)
- Streamlined store operations, resulting in increased efficiency and productivity
- Resolved customer complaints and concerns in a timely and satisfactory manner
- Implemented effective conflict resolution techniques to maintain a harmonious work environment
photographer
self-employer
01.2021 - 09.2021
- Create and operate social accounts (Youtube, Bilibili)
- Undertake personal and event follow-up photos for clients, as well as graduation photos
- Proficient in using photo editing and video software such as Photoshop and Davinci
Education
Bachelor of Arts - Business Economics
York University
10-2024
Skills
- Leadership
- Ability to Work Under Pressure
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Communication Skills
- Microsoft Office
- Time Management
- Conflict Resolution
Certification
- CSC Candidate
- CFA Candidate
Languages
Chinese
English
Timeline
shop operator
self-employer
01.2021 - 09.2021
photographer
self-employer
01.2021 - 09.2021
Bachelor of Arts - Business Economics
York University
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