Managed day-to-day operations of the store, ensuring smooth functioning and adherence to company policies and standards
Supervised a team of sales associates, providing guidance, training, and support to optimize their performance and achieve sales targets
Implemented effective merchandising strategies to enhance product visibility and drive sales
Conducted regular inventory checks and maintained accurate records to prevent stockouts and minimize shrinkage
Fostered a customer-centric environment, addressing inquiries, resolving complaints, and ensuring high levels of customer satisfaction
Analyzed sales trends and customer feedback to identify opportunities for improvement and formulate actionable strategies
Collaborated with the regional manager and other store leads to implement corporate initiatives and achieve business objectives.
Sales representative
B 2 C Connection
Engage with potential customers through various channels, including phone calls, emails, and in-person meetings, to promote products and services offered by B2C Connection
Develop a deep understanding of the company's offerings and effectively communicate their features and benefits to prospective clients
Identify and qualify leads, understanding their needs and preferences to tailor product recommendations accordingly
Build and maintain strong relationships with clients, providing personalized assistance and support throughout the sales process
Collaborate with the sales team to develop and implement strategies for acquiring new customers and maximizing sales revenue
Meet and exceed monthly and quarterly sales targets by consistently closing deals and generating revenue
Provide timely and accurate reports on sales activities, pipeline status, and market feedback to management.
Personal Trainer
Banqiu Fitness
01.2017 - 06.2019
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Education
Full-time Student -
Cape Breton University
01.2022
Bachelor of Business Administration - Business
Jiangnan University (China)
Wuxi
06.2019
Skills
Store operations
Staff Training and Development
Scheduling and Time Management
Goal Setting and Achievement
Languages
English
Chinese
Reference
Al Johnson 9028305811 Previous store manager of Moores
刘德勇 13921108907 Team lead of the personal trainer team from Banqiu Fitness