YUHAO TIAN
Calgary,Canada
Summary
Highly organized and detail-oriented professional with experience in digital marketing, administrative management, and operations management. Skilled in developing and executing social media strategies to enhance brand visibility and audience engagement. Proven ability to manage administrative processes, budgets, and event coordination efficiently. Adept at leading teams, resolving customer concerns promptly, and ensuring compliance with safety and quality standards. Proficient in data analysis, documentation, and staff training, with strong interpersonal skills and a commitment to organizational excellence.
Timeline
Digital Marketing Intern - Homecare Realty Inc
05.2024 - 09.2024
Administrative Assistant Manager - Xinchuang Science Industry Development
10.2023 - 02.2024
General Manager - Peak Cafe
05.2021 - 09.2023
Kitchen Staff Member - Kinjo
06.2020 - 08.2020
The Southern Alberta Institute Of Technology - Financial Service,
Sir Winston Churchill High School - High School Diploma,
Skills
- Team contribution
- Relationship development
- Team management
- Operational improvement
- Planning and coordination
- Team Liaison
- Microsoft Excel
- Microsoft 365 (Outlook, Word, Teams, OneDrive)
- Operations management
- Time management
- Staff training
- Sales team development
- Advertising and marketing
- Data Management and Analysis
- Recruitment
- Employee support
Work History
Digital Marketing Intern
Homecare Realty Inc
Calgary, AB
05.2024 - 09.2024
- Managed and grew the company's social media presence on platforms like Facebook and Xiaohongshu (Little Red Book), focusing on real estate marketing
- Developed and implemented social media content strategies to increase engagement and build brand awareness
- Monitored online discussions and responded to inquiries from potential clients, helping to foster relationships and trust with the audience
- Analyzed social media performance metrics to optimize posts and marketing strategies, ensuring effective audience reach
- Enhanced the brand's visibility and online engagement, attracting potential buyers and sellers through targeted content
Administrative Assistant Manager
Xinchuang Science Industry Development
XINXIANG, HENAN
10.2023 - 02.2024
- Organized meetings, travel arrangements, conferences, and events for staff members.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Monitored office supplies to replenish needed inventory before depletion.
- Planned and controlled budgets for contracts, equipment and supplies.
- Prepared monthly reports detailing progress on projects as well as upcoming tasks.
General Manager
Peak Cafe
Banff, AB
05.2021 - 09.2023
- Scheduled staff shifts, monitored attendance, and managed payroll records
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with health and safety regulations in all areas of the kitchen
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant
- Ordered necessary supplies from approved vendors to maintain adequate stock levels
- Conducted weekly training sessions with staff members on food safety practices and standards
Kitchen Staff Member
Kinjo
Calgary, AB
06.2020 - 08.2020
- Gathered ingredients and cleaned and cut food items to prep recipes
- Plated meals in appealing arrangement and placed in designated areas to deliver to patrons
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware
Education
Financial Service -
12.2020
High School Diploma -
12.2017
Overview
4
4
years of professional experience
1
1
Certificate
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Certification
Master Microsoft Excel – LinkedIn Learning
Issued: March 30, 2025
Completed 12-hour professional training covering Excel formulas, data management, PivotTables, charts, and automation tools.
Certificate ID: 6120dc643d99e96104bbac5c214eb92265cf7ee17cae2380f34d3f5c037d683
Career Essentials in Administrative Assistance – LinkedIn Learning & Microsoft
Issued: March 27, 2025
Completed 11-hour career training in administrative support, including Microsoft 365, business communication, and office assistance skills.
Certificate ID: 7342ee818adcde28b379706240429e94e432a7f9bcad58ea89e2c6f59f44ccdd
References
References available upon request.
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