YUHAO TIAN
Calgary,Canada
Summary
Highly organized and detail-oriented professional with experience in digital marketing, administrative management, and operations management. Skilled in developing and executing social media strategies to enhance brand visibility and audience engagement. Proven ability to manage administrative processes, budgets, and event coordination efficiently. Adept at leading teams, resolving customer concerns promptly, and ensuring compliance with safety and quality standards. Proficient in data analysis, documentation, and staff training, with strong interpersonal skills and a commitment to organizational excellence.
Overview
4
4
years of professional experience
Work History
Digital Marketing Intern
Homecare Realty Inc
Calgary, AB
05.2024 - 09.2024
- Managed and grew the company's social media presence on platforms like Facebook and Xiaohongshu (Little Red Book), focusing on real estate marketing
- Developed and implemented social media content strategies to increase engagement and build brand awareness
- Monitored online discussions and responded to inquiries from potential clients, helping to foster relationships and trust with the audience
- Analyzed social media performance metrics to optimize posts and marketing strategies, ensuring effective audience reach
- Enhanced the brand's visibility and online engagement, attracting potential buyers and sellers through targeted content
Administrative Assistant Manager
Xinchuang Science Industry Development
XINXIANG, HENAN
10.2023 - 02.2024
- Organized meetings, travel arrangements, conferences, and events for staff members.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Monitored office supplies to replenish needed inventory before depletion.
- Planned and controlled budgets for contracts, equipment and supplies.
- Prepared monthly reports detailing progress on projects as well as upcoming tasks.
General Manager
Peak Cafe
Banff, AB
05.2021 - 09.2023
- Scheduled staff shifts, monitored attendance, and managed payroll records
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with health and safety regulations in all areas of the kitchen
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant
- Ordered necessary supplies from approved vendors to maintain adequate stock levels
- Conducted weekly training sessions with staff members on food safety practices and standards
Kitchen Staff Member
Kinjo
Calgary, AB
06.2020 - 08.2020
- Gathered ingredients and cleaned and cut food items to prep recipes
- Plated meals in appealing arrangement and placed in designated areas to deliver to patrons
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware
Education
Financial Service -
The Southern Alberta Institute Of Technology
12.2020
High School Diploma -
Sir Winston Churchill High School
12.2017
Skills
- Team contribution
- Documentation skills
- Relationship development
- Team management
- Operational improvement
- Planning and coordination
- Team Liaison
- Data Analysis
- Operations management
- Time management
- Staff training
- Data analysis
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Digital Marketing Intern
Homecare Realty Inc
05.2024 - 09.2024
Administrative Assistant Manager
Xinchuang Science Industry Development
10.2023 - 02.2024
General Manager
Peak Cafe
05.2021 - 09.2023
Kitchen Staff Member
Kinjo
06.2020 - 08.2020
Financial Service -
The Southern Alberta Institute Of Technology
High School Diploma -
Sir Winston Churchill High School