Summary
Overview
Work History
Education
Volunteers
Additional Information
Timeline
Generic

Yuguo (Amanda) Tang

Vancouver,BC

Summary

Dedicated education consultant with a keen eye for guiding students along their educational journey. Proficient in informing students about degree/admission requirements, academic regulations, and policies while offering empathetic support for their concerns and inquiries.

Overview

6
6
years of professional experience

Work History

Junior Education Consultant

KEY Education
07.2018 - 11.2019
  • Provided comprehensive support to both internal staff and external clients, facilitating efficient scheduling of meetings and ensuring seamless coordination of appointments.
  • Tailored students' course schedules to align with their individual learning progress, optimizing their educational experience and academic achievement.
  • Demonstrated commitment to customer satisfaction by delivering prompt and professional front desk services, managing high-volume phone calls and email inquiries with accuracy and efficiency.
  • Developed and implemented customized checklists for each client's application process, streamlining document collection and ensuring adherence to procedural requirements.
  • Monitored client progress closely, proactively addressing any issues to prevent escalation and maintain satisfaction with services rendered.
    Acted as a liaison between clients and the company, facilitating assistance with school applications and ensuring clear communication and understanding between all parties involved.
  • Provided real-time oral translations and interpretations for non-English-speaking clients, ensuring effective communication and comprehension of information.

Psychology Tutor

Self-employeed
01.2019 - 01.2023
  • Delivered comprehensive tutoring services to first-year college and university students enrolled in psychology courses, ensuring clarity and understanding of fundamental concepts.
  • Collaborated closely with students to address individual learning needs, identify areas of difficulty, and devise effective strategies for improvement.
  • Facilitated the completion of homework assignments, reinforcing classroom learning objectives and providing additional guidance as needed.
  • Engaged students in interactive sessions to encourage active participation and critical thinking, fostering a deeper understanding of psychological principles.

Senior Education Consultant

BLUBC Education Consulting
09.2020 - 01.2022
  • Advised over 250 students on the application process for Canadian private schools and universities, providing personalized guidance tailored to individual goals and aspirations.
  • Assisted students in navigating university applications and conducted interview preparation sessions to enhance their chances of admission success.
    Developed customized education plans for each student, aligning academic and extracurricular activities with their long-term objectives.
  • Hosted and facilitated external seminars, delivering insights into the Canadian education system, university admissions procedures, and private school admission requirements. Conducted an average of 5 seminars annually, contributing to increased program visibility and student engagement.
  • Created promotional content in the form of videos and articles, distributed across social media platforms such as WeChat, Instagram, and RED, to attract prospective students and showcase the benefits of our consulting services.

Supervisor of Private School Departement

BLUBC Education Consulting
01.2022 - Current
  • Spearheaded the restructuring of the department's Early Childhood Education (ECE) program, optimizing curriculum design, and enhancing the program.
  • Led the development of innovative programs aimed at fostering the company's growth and expansion initiatives, identifying market opportunities, and designing tailored solutions to meet organizational objectives
  • Elevated team productivity levels by implementing streamlined workflows and establishing clear performance expectations, resulting in enhanced efficiency and output quality.
  • Conducted regular process reviews to identify operational inefficiencies, implemented necessary changes, and optimized workflow procedures to drive productivity and performance improvements.

Education

Bachelor of Arts - Psychology

University of British Columbia
Vancouver, BC
11.2018

Volunteers

  • UBC Chinese Language Department - CHIN 133/134 Volunteer
    Volunteer | 2016-2017
    Provided support to students enrolled in CHIN 133/134 classes by conducting oral Chinese practice sessions, enhancing language proficiency, and fostering cultural immersion.
  • Hand-in-Hand Student Club Facilitator
    Volunteer | 2023
    Volunteered as a facilitator for a non-profit student club aimed at supporting high school students through fundraising events and community engagement initiatives.

Additional Information

  • Fluent in Chinese (Mandarin) and English
  • Student-facing communication: Experienced in effectively communicating with students to provide guidance, support, and assistance, while ensuring complex information is conveyed clearly and understandably.
  • Microsoft Skills: Proficient in Microsoft Word, Excel, and PowerPoint for document creation, data organization, analysis, tracking, and engaging presentations.
  • Schedule Development: Skilled in developing and managing schedules for students, ensuring alignment with their academic goals and progress.
  • Academic Planning: Experienced in developing comprehensive education plans for students, assisting in course selection and extracurricular activities to enhance their academic experience and achieve their objectives.
  • Outreach Promotion: Experienced in promoting educational programs and services through various outreach activities, engaging prospective students, and effectively conveying the benefits of educational opportunities.

Timeline

Supervisor of Private School Departement

BLUBC Education Consulting
01.2022 - Current

Senior Education Consultant

BLUBC Education Consulting
09.2020 - 01.2022

Psychology Tutor

Self-employeed
01.2019 - 01.2023

Junior Education Consultant

KEY Education
07.2018 - 11.2019

Bachelor of Arts - Psychology

University of British Columbia

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Yuguo (Amanda) Tang