Yugendar Roy Dinakar
Mississauga,ON
Summary
Results-oriented banking professional with over 5 years of experience in lending operations, seeking the Specialist, Assisted Housing position at CMHC. Leveraging my expertise in collateral mortgage, construction financing, and commercial banking, I aim to contribute to CMHC’s mission by ensuring successful execution of housing projects. Proficient in analyzing legal documentation, contracts, and managing client relationships, I am dedicated to supporting CMHC’s initiatives while managing risks effectively.
Overview
5
5
years of professional experience
Work History
Small Business Sales and Service Coach
Scotiabank
09.2022 - Current
- Acted as a subject matter expert, providing coaching related to Small Business processes, policies, and product features & benefits.
- Contributed to the success of the Small Business Fulfillment team by executing specific goals, plans, and initiatives in alignment with Scotiabank strategies.
- Independently operated within assigned authorities, exercising judgment in interpreting data and instructions while escalating issues with recommendations as necessary.
Fulfillment Specialist (Small Business)
Scotiabank
06.2021 - 08.2022
- Championed a customer-focused culture, deepening client relationships and leveraging broader Bank resources.
- Implemented effective people strategies, fostering an inclusive work environment and managing succession planning for the team.
- Collaborated with stakeholders and business lines to resolve issues, reduce costs, and improve services.
Small Business Lending Officer
Scotiabank
09.2018 - 06.2021
- Prepared, validated, and executed collateral documentation for Small Business Banking clients, ensuring accuracy and completeness.
- Implemented loan fulfillment for new and existing client relationships, responding promptly to fulfillment inquiries and concerns.
Education
Computer Programming -
Seneca College
05.2022
Financial Services and Compliance Administration: Postgraduate Certificate -
Seneca College
04.2018
International Business Management: Postgraduate Certificate -
Seneca College
08.2017
Bachelor of Commerce -
University of Madras
04.2016
Skills
- Strong knowledge of Small Business services’ products and processes
- In-depth experience in legal matters related to loan agreements and construction financing
- Excellent analytical and problem-solving skills
- Exceptional communication abilities, both written and oral
- Proven client management skills with a focus on negotiation and conflict resolution
- Detail-oriented with excellent organizational and project management skills
- Proficient in MS Office tools: Excel, Word & Outlook
References
Available upon request
Timeline
Small Business Sales and Service Coach
Scotiabank
09.2022 - Current
Fulfillment Specialist (Small Business)
Scotiabank
06.2021 - 08.2022
Small Business Lending Officer
Scotiabank
09.2018 - 06.2021
Computer Programming -
Seneca College
Financial Services and Compliance Administration: Postgraduate Certificate -
Seneca College
International Business Management: Postgraduate Certificate -
Seneca College
Bachelor of Commerce -
University of Madras
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