YUGAL PATEL
Hamilton,ON
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Fulfillment Associate
Amazon Canada Fulfillment Services, ULC
Hamilton, ON
07.2022 - Current
- Full understanding of workflow and daily production goals and ensuring the timely distribution of freight
- Ensured daily production goals met at a rate of 100% to plan
- Ensuring successful area performance, through tracking, reporting, and rapid feedback of associate performance
- Assisting the floor as an associate resource, training associates and verifying Standard Operation Procedures (SOP)
- Ensuring safety at all times by addressing safety hazards, coaching associates to work safely, and promoting safety initiatives.
- Processed 25+ problem pallets per day in stow problem solving independently, constantly clearing backlog and preventing delays.
- Resolved complex issues with problematic boxes, ensuring seamless preparation for stowing and maintaining workflow efficiency.
- Ranked among the top three stowers with a 95% quality rating on multiple occasions, consistently receiving positive feedback for quality and productivity.
- Recognized by managers for working safely, received positive feedback several times.
- Provided floor support during peak times and coached 10+ new problem solvers.
- Cross-trained in three operational paths, including indirect roles like problem-solving, Reactive hunter, Ambassador, Waterspider, GTDR, POC of Transhipment and POC for POD transfer, ensuring flexibility and readiness to support various needs.
- Worked a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Worked 40 hours/week, and overtime as required.
- Followed safety protocols to minimize workplace accidents.
- Processed 30+ Transhipment trailers using GTDR and distributed to all floors accordingly during Prime weeks.
- Worked as receive dock crew and loaded more than 15000 boxes on PID.
Restaurant Manager
Taco Bell
Guelph, ON
10.2020 - 07.2022
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
- Identified team weak points and implemented corrective actions to resolve concerns.
- Correctly calculated inventory and ordered appropriate supplies.
- Managed and planed recruitment, selection, training and development of Store associates.
Shift Supervisor
Taco Bell
Brantford, ON
08.2018 - 10.2020
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted routine inspections to check quality and compliance with established specifications.
Line Operator
Sonora Food Limited
Brampton, ON
04.2017 - 08.2018
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Read and interpreted documents to reach maximum productivity and achieve quality objectives.
- Adjusted machine feed and speed to correct machine malfunctions.
- Calibrated and adjusted equipment to achieve quality production.
- Used tools such as calipers, micrometers and protractors in alignment with best practices.
Agency Manager
Patanjali Ayurved
Alwar, Rajasthan
03.2013 - 03.2017
- Conserved agency resources and minimized waste by accurately logging company property, supplies and equipment to avoid duplicative ordering.
- Established Tally program to monitor agency services and identify opportunities to measure actions.
- Maintained personnel files and regularly conducted audits to verify accuracy of information.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Created annual budgets and monthly expenditure reports for different offices and departments.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Embedded Systems Engineering Design - POST GRADUATE DIPLOMA
LAMBTON COLLEGE
Toronto 04.2017 - 12.2018
ELECTRONICS AND COMMUNICATION - BACHELOR OF TECHNOLOGY
SUNRISE UNIVERSITY
06.2012 - 06.2016
Skills
- Problem Solving
- Communication Skills
- Leadership Skills
- Technical Skills
- Process Improvement
- Employee Motivation
Timeline
Fulfillment Associate
Amazon Canada Fulfillment Services, ULC
07.2022 - Current
Restaurant Manager
Taco Bell
10.2020 - 07.2022
Shift Supervisor
Taco Bell
08.2018 - 10.2020
Embedded Systems Engineering Design - POST GRADUATE DIPLOMA
LAMBTON COLLEGE
04.2017 - 12.2018
Line Operator
Sonora Food Limited
04.2017 - 08.2018
Agency Manager
Patanjali Ayurved
03.2013 - 03.2017
ELECTRONICS AND COMMUNICATION - BACHELOR OF TECHNOLOGY
SUNRISE UNIVERSITY
06.2012 - 06.2016
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