Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yu Fen (vanessa) Tseng

toronto,Ontario

Summary

Outgoing and motivated student seeking flexible part-time employment with weekend and evening availability. Experienced in delivering exceptional customer service and enhancing customer loyalty through friendly, prompt, and personalized attention. Proficient in maintaining well-organized, well-stocked workstations and exceeding customer expectations in fast-paced environments. Eager to contribute to a team while balancing academic commitments.

Work History

Host, Hostess

A-Point steak & bar
Taipei, Taiwan
08.2024 - 09.2024
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.

Education

Associate of Science - Biology, Psychology

University of Toronto
Toronto, ON
05-2027

Skills

  • Telephone reception
  • Team Collaboration
  • Server Support
  • Reservations Management
  • Takeout order processing
  • Guest Relations

Languages

Chinese (Mandarin)
Native/ Bilingual

Timeline

Host, Hostess

A-Point steak & bar
08.2024 - 09.2024

Associate of Science - Biology, Psychology

University of Toronto
Yu Fen (vanessa) Tseng