Yuecen Zhao
Richmond,BC
Summary
- Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
- Excellent interpersonal and communication skills gained from the cross-cultural work environment.
- Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
- Demonstrated ability to utilize Microsoft Office tools (Word, Excel, PowerPoint).
Overview
6
6
years of professional experience
Work History
Waitress
Shanghai River Restaurant
Richmond
03.2025 - Current
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
Sales Associate
Sakura Beauty Shop
Richmond
11.2019 - 12.2023
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
BA in Leadership
Trinity Western University
Vancouver, BC12-2021
Hospitality Management
Vancouver Premier College
Vancouver, BC09-2018
Skills
- Customer Service
- Cash handling
- Complex Problem-Solving
- Multi-tasking strength
- Microsoft Office
- Fluent in Mandarin and English
Timeline
Waitress
Shanghai River Restaurant
03.2025 - Current
Sales Associate
Sakura Beauty Shop
11.2019 - 12.2023
BA in Leadership
Trinity Western University
Hospitality Management
Vancouver Premier College
Similar Profiles
vuwa kindosavuwa kindosa
Kitchen Assistant/Waiter at Shanghai RestaurantKitchen Assistant/Waiter at Shanghai Restaurant
Saganysh BataiSaganysh Batai
Waitress at New Shanghai RestaurantWaitress at New Shanghai Restaurant
Bensen WangBensen Wang
Food Service Worker at Shanghai Gourmet Chinese RestaurantFood Service Worker at Shanghai Gourmet Chinese Restaurant
Vincent PullenVincent Pullen
Customer Service Agent at WestJet AirlinesCustomer Service Agent at WestJet Airlines
Paula HePaula He
Awards and Achievements at NAAwards and Achievements at NA