Finance graduate with expertise in property management, data analysis, and marketing strategies, fluent in Mandarin and English. A creative, results-driven professional with a strong background in media research and marketing campaigns. Passionate about driving brand awareness and enhancing product performance through innovative, data-informed strategies. Adept at analyzing market trends, interpreting performance metrics, and implementing actionable solutions to achieve business goals.
Managed a portfolio of 127 properties using Hospitable, automating guest communication and centralizing operations across multiple platforms, including Airbnb, Booking.com, and VRBO.
Boosted occupancy rates by 43% through market analysis and dynamic, data-driven pricing strategies.
Streamlined operations with real-time tracking of check-ins, check-outs, and cleaning status via Breezeway, ensuring efficiency and property readiness.
Planned and executed strategic promotional campaigns in partnership with media companies, driving increased brand visibility, engaging prospective clients, and strengthening overall client interaction.
Expanded client portfolio by 27% through strategic real estate agent partnerships and targeted social media outreach.
Guided property owners through compliance processes, successfully securing short-term rental licenses in Quebec and Ontario.
Administrative Assistant
LuvHook
01.2023 - 02.2024
Streamlined administrative processes by efficiently managing scheduling, correspondence, and document creation.
Enhanced office productivity with advanced proficiency in Microsoft Office Suite, ensuring professional and accurate reporting.
Improved document organization through meticulous file maintenance and archiving for efficient retrieval.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.