Yue Guan
Toronto,Ontario
Summary
Hi! My name is Yue Guan (Yolly) and I am a recent Environmental Studies graduate from University of Toronto. Despite my chosen field of study, I have always been passionate about fashion growing up, when it comes to styling it is easily one of the things I am good at. In my opinion, fashion is an art form, through our clothing we are able to non-verbally communicate a part of our personality, the type of clothing we wear can also affect our behaviors as well as our confidence, by wearing clothes I love I feel confident in my own skin. As a young talented woman, I am ready to take the first step into the world of fashion and unlock my potentials and it would be a dream come true to work with your brand.
Overview
4
4
years of professional experience
Work History
Social Media Content Creator
Www.xiaohongshu.com
Toronto, Ontario
09.2020 - Current
- Created content for websites and online publications.
- Produced original, creative content for promotional advertisements and marketing materials.
- Promoted and marketed products through social media platforms.
- Attended brand social events for product promotion.
Winery Sales Administrator
Welife Estate Winery
06.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Promoted available products and services to customers during service, account management, and order calls.
- Utilized Mandarin proficiency to build relationships with Mandarin-speaking customers.
English Language Teaching Assistant
Sesame Street English
07.2019 - 08.2019
- Set up classroom equipment and organized activities.
- Assisted in preparation of classroom and instruction materials.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Mentored and tutored individual students needing additional help.
- Observed students' performance and recorded relevant data to assess progress.
Education
Bachelor of Arts - Environmental Studies & Human Geography
University of Toronto
Toronto, ON06.2023
Skills
- Fluent in Mandarin
- Listening Skills & Multitasking Strengths
- Excellent People Skills
- Personal Shopping
- Conflict Resolution
- Persuasive Selling
- Verbal and Written Communication
- Customer Service
- Engaging with Diverse Customers
- Fashion Styling
- Social Media Networking
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Winery Sales Administrator
Welife Estate Winery
06.2022 - 08.2022
Social Media Content Creator
Www.xiaohongshu.com
09.2020 - Current
English Language Teaching Assistant
Sesame Street English
07.2019 - 08.2019
Bachelor of Arts - Environmental Studies & Human Geography
University of Toronto
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