Yudiela Carrasco
Torrance
Summary
Hospitality and restaurant operations leader with a strong track record in multi-unit oversight and revenue growth. Expertise in developing high-performing teams, enhancing guest satisfaction through strategic initiatives, and optimizing P&L performance. Committed to delivering sustainable operational excellence across diverse restaurant concepts.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of operations
XRG Resturants
Cypress
01.2014 - Current
- Oversaw daily operations of multiple restaurant locations.
- Managed staff scheduling and payroll processing to optimize labor costs and ensure adequate coverage.
- Coordinated vendor relationships to secure timely supply deliveries and maintain operational continuity.
- Implemented inventory control systems to minimize waste and enhance stock accuracy.
- Ensured compliance with health and safety regulations across restaurants.
- Streamlined communication between kitchen and front-of-house teams.
- Led initiatives to enhance customer service experience across locations.
- Provided leadership and guidance to subordinate managers and supervisors.
- Identified areas where process improvements could be made resulting in increased productivity.
General Manager
Wildflower Café
Redondo Beach
02.2010 - 01.2014
- Managed daily operations for a busy café environment.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Developed service and sales strategies to improve retention and revenue.
- Ensured compliance with local health department regulations regarding food safety standards.
Education
High School Diploma -
UAS Preparatoria
MexicoSkills
- Multi-unit operations leadership
- Financial analysis
- P&L management
- Strategic planning
- New store openings
- Change management
- Revenue strategies
- Financial budgeting
- Labor optimization
- Guest experience management
- Food safety and compliance
Websites
Certification
- ServSafe Manager
- Food Safety Certifications
- Leadership Development Programs
Accomplishments
- Consistently exceeded financial and operational goals.
- Developed high-performing leadership teams.
- Recognized for operational excellence and guest experience improvements.
Languages
Spanish
Professional
Timeline
Director of operations
XRG Resturants
01.2014 - Current
General Manager
Wildflower Café
02.2010 - 01.2014
High School Diploma -
UAS Preparatoria