Yudhvir Vander
Brampton,ON
Summary
Skilled in personalized customer service and proficient with POS systems, I significantly enhanced customer satisfaction and sales at Hudson's Bay Company. Leveraging time management and bilingual abilities in English & Punjabi, I excelled in fast-paced environments, consistently meeting targets and maintaining high standards of service and efficiency across various roles.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks, HMSHost International
Mississauga, On
04.2024 - 09.2024
- Provided exceptional customer service by efficiently handling orders, ensuring customer satisfaction, and addressing any concerns or special requests.
- Prepared and served a wide variety of coffee drinks, teas, and other beverages according to Starbucks' quality standards and recipes in a time-effective manner in a busy airport location.
- Maintained a clean and organized workspace, including the coffee bar, seating area, and equipment, to comply with health and safety regulations.
- Utilized POS system to receive and process customer payments.
Seasonal Sales Associate
Hudson's Bay Company
Brampton, On
10.2023 - 12.2023
- Engaged with customers to assist in product selection, providing informed recommendations and detailed product knowledge, significantly enhancing customer satisfaction and contributing to increased sales in my department
- Managed checkout processes using the company's point-of-sale system with accuracy and speed, ensuring a positive and efficient transaction experience for customers during the busy holiday season
- Worked collaboratively with the sales team to meet daily sales targets such as sales of the Hudson's Bay Neo Mastercard and implement promotional strategies, effectively boosting overall store sales during the peak season
- Assisted in the stocking and organization of inventory, maintaining product availability and accessibility, which led to a smoother shopping experience and reduced stock discrepancies
Order Processor
Ford Motor Company
Bramalea, On
02.2023 - 07.2023
- Processed and fulfilled customer orders on a daily basis, using warehouse management software.
- Maintained accurate inventory records, and conducted regular cycle counts to ensure optimal stock levels, and prevent stockouts.
- Accurately ensured auto parts were accumulated according to routes and dates assigned.
- Executed material transport using a forklift.
- Ensured accurate completion of paperwork associated with each order including customs documents.
Store Standards Associate
Walmart
Brampton, On
02.2021 - 01.2023
- Assisted customers in finding and selecting shopping carts
- Maintained a clean and organized store environment
- Assisted with inventory management and restocking
- Provided exceptional customer service to Walmart customers
Education
Bachelors - Urban and Regional Planning
Toronto Metropolitan University
Toronto02.2025
Skills
- Conversant in English & Punjabi
- Time management
- POS systems
- Sales expertise
- Order fulfillment
- Personalized customer service
References
References available upon request.
Timeline
Barista
Starbucks, HMSHost International
04.2024 - 09.2024
Seasonal Sales Associate
Hudson's Bay Company
10.2023 - 12.2023
Order Processor
Ford Motor Company
02.2023 - 07.2023
Store Standards Associate
Walmart
02.2021 - 01.2023
Bachelors - Urban and Regional Planning
Toronto Metropolitan University
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